Sabrina Luevano
Phoenix,AZ
Summary
Looking to enhance my educational and professional skills in a stable and dynamic workplace. Self-motivated and true team player. Hardworking and passionate job seeker with strong organizational skills eager to secure any qualified positions. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
File Clerk
Maricopa Integrated Health System
2018.01 - 2020.03
- Reviewed medical records and reorganized them into new filing system
- Obtained documentation and scanned them into the system.
- Maintained physical and computer-based filing systems.
- Identified and resolved filing discrepancies.
Front Desk Lead
Simon Med Imaging
2015.04 - 2017.12
- Oversaw site and was in charge of checking in patients and verifying insurance benefits
- Took payment and made site deposits to the bank
- Confirmed appointments for site and other sites
- Checked site folder for orders and called patient to schedule the appointment
- Verified orders were correct for tech
- Manually put x-ray orders into the system
- Made sure the site was kept clean and organized
- Greeted each patient with a smile and even got a good review on Yelp for great customer service.
Dispatcher
Wells Fargo
2013.10 - 2015.02
- Worked in the Customer Solution Center for Wells Fargo Corporate Properties
- Assisted Wells Fargo employees, property managers, and vendors with work orders on maintenance repairs in Wells Fargo locations across the country
- Monitored the corporate email folder where all the request, quotes, proposals, and any other maintenance-related request that comes in through email
- Checked the mail, fax, emergency cellphone, and checked all voicemails when monitoring the 'Corporate box.'
File Clerk/ Receptionist
Red Carpet Auto Transport
2011.11 - 2012.07
- Answered phones, took messages, and transferred calls
- Handled all paperwork, from personal records to client profiles
- Contacted the company transporting the vehicle to make sure they were aware of appointment time as well as check their route.
Inbound Customer Service Representative
Healthways
2011.03 - 2011.09
- Worked with the Silver sneakers Fitness Program, a wellness benefit offered through health insurance companies
- Took inbound calls from members, fitness centers, and health plans to verify eligibility for members.
Education
GED -
Gateway Community College
Phoenix, AZSkills
- Experienced at maintaining contact and following up on problems that required special handling.
- Qualified at researching and responding to customer inquiries and explained transactions to their satisfaction.
- Organizational Skills
- Document Scanning
- Filing Management
- General Office Functions
- Customer Service
- Information Verification
- Team Coordination
Timeline
File Clerk
Maricopa Integrated Health System
2018.01 - 2020.03
Front Desk Lead
Simon Med Imaging
2015.04 - 2017.12
Dispatcher
Wells Fargo
2013.10 - 2015.02
File Clerk/ Receptionist
Red Carpet Auto Transport
2011.11 - 2012.07
Inbound Customer Service Representative
Healthways
2011.03 - 2011.09
GED -
Gateway Community College
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