Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Lyons

Beaufort,SC

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

21
21
years of professional experience

Work History

Assistant Manager III

Regional Finance
11.2020 - Current
  • Conducted thorough financial assessments to determine borrower eligibility and risk factors.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Daily collection calls, weekly collection mail, solicitation, bank deposits
  • Successfully completed the GOAL Manager Program in 2022
  • Successfully stepped into a manager position while current manager was on leave or vacation

Assistant Manager

World Finance
10.2017 - 10.2020
  • Generated repeat business through exceptional customer service.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Evaluated borrower financial profiles to determine loan eligibility and risk assessment.
  • Reviewed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.

Office Manager

Imperial Pest Controllers
02.2012 - 10.2017
  • Streamlined office operations by implementing efficient scheduling and communication protocols.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Accounts Receivable Supervisor/Payroll Manager

Bayview Nursing & Rehabilitation
01.2004 - 10.2017
  • Supervised accounts receivable team, ensuring timely processing of invoices and collections.
  • Led monthly reconciliation of accounts, identifying discrepancies and resolving issues promptly.
  • Managed escalated customer inquiries regarding payment discrepancies, providing effective resolutions.
  • Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
  • Ensured compliance with company policies and industry regulations through regular audits and updates to departmental procedures.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Reviewed time records for 250 employees to verify accuracy of information.
  • Calculated deductions and processed payroll for employees.

Education

General Studies

Beaufort High School
Beaufort, SC
06-1995

Skills

  • Workload management
  • Conflict resolution
  • Team building
  • Customer rapport
  • Sales strategies
  • Customer service
  • Team leadership
  • Team motivation
  • Multitasking and organization

Timeline

Assistant Manager III

Regional Finance
11.2020 - Current

Assistant Manager

World Finance
10.2017 - 10.2020

Office Manager

Imperial Pest Controllers
02.2012 - 10.2017

Accounts Receivable Supervisor/Payroll Manager

Bayview Nursing & Rehabilitation
01.2004 - 10.2017

General Studies

Beaufort High School

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