Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sabrina Marin

Sabrina Marin

Pittsboro,NC

Summary

Skilled in relationship building and fluent in Spanish, I excel in advocating for patients and streamlining processes, ensuring optimal outcomes in healthcare navigation. Passionate about fostering a collaborative environment for success.

Overview

23
23
years of professional experience

Work History

Interim HCS FN Manager

UNC
05.2025 - Current
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Coached, mentored, and trained team members to improve their job performance.
  • Ensured compliance with industry regulations and company policies.
  • Resolved conflicts between employees by guiding company policies and procedures.
  • Provided leadership during times of organizational change or crises.

Financial Navigation Supervisor

UNCH-HCS
08.2012 - Current
  • Interview, onboard, develop, and oversee the daily activities of 10 Financial Navigators
  • Manage work schedules, organize, and direct workflow to meet the department's needs.
  • Review productivity reports for quality and quantity of work performed to determine areas of needed improvement to meet our team initiatives.
  • Provide policy interpretation to employees and application of policies and procedures when problems arise.
  • Manage the HCS EAEC process and day-to-day functions. Provide stakeholders with education and training on the process as needed and support two EAEC coordinators.
  • Communicate with employees about any institutional policy changes to ensure employees are well informed.
  • Round with staff in various locations
  • Serve as the main resource for operational, technical, system, and program knowledge for the team.

Financial Counselor

UNCH
02.2009 - 12.2011
  • Liaison between the physician, patient, and insurance carrier to ensure that each party had the necessary information for prior authorizations.
  • Assisted patients without healthcare coverage to find resources, services, and assistance needed.
  • Advocated for patients by contacting insurance carriers and obtaining the necessary benefits information.
  • Documented all gathered information and details from discussions with patients and providers using Epic System.
  • Accepted and processed customer payments and applied toward aging account balances.
  • Develop and maintain working relationships with Physicians, clinical staff, and back-end teams to help resolve patient questions/issues.

Registrar/Bedside

UNCH
12.2006 - 02.2009
  • Register and check in patients for same day scheduled services and surgeries.
  • Verified insurance eligibility and benefits.
  • Documented all gathered information and details from discussions with patients and providers using various systems.
  • Processed payments and applied toward their services and collected on prior balances.
  • Registered patients via bedside once they were in-house.
  • Responsible for all of Women's and children’s units.
  • Gathered all demographics and consent for treatment.
  • Documented all gathered information and details from discussions with patients and providers.
  • Processed payments and applied toward their services and also collected on any prior balances.

Referral Coordinator/Managed Care

Orange County Heart Institute
Orange, USA
12.2005 - 11.2006
  • Supported and Maintained schedules for six Cardiologists.
  • Verified insurance eligibility and benefits for HMO and PPO plans.
  • Obtained precertification and prior authorization for outpatient procedures, such as Left Heart Catheterization, EPS, RFA and Pacemakers.

Back Office Supervisor

Accessible Family Medical Group Inc.
Santa Ana, USA
01.2005 - 11.2005
  • Supported 2 MD’s and 2 Physician Assistants.
  • Prepared monthly schedules and assigned work duties for back-office Medical Assistants.
  • Responsible for ordering all supplies. Stocked and ordered medications as needed.
  • Made all preparations for Joint Commission Audits.
  • Assisted providers with patients for various minor invasive procedures.
  • Trained all new Back office Medical Assistants on both the back office and front office duties.
  • Hold team huddles as needed to ensure consistency and support.

Medical Assistant

Accessible Family Medical Group Inc.
Santa Ana, USA
11.2002 - 01.2005
  • Answering calls from patients and other clinics.
  • Checking patients in and out for visits.
  • Scheduled Appointments.
  • Completed prior authorizations for appointments.
  • Filing and pulling charts.
  • Performed a multitude of procedures for patients such as phlebotomy, injections, pelvic and rectal exams, Urinalysis, EKGs, Basic vital signs, Ear Lavage, Audiometric Screening, Snellen tests, Physicals for the CHDP programs, vaccines, glucose, lead levels and hemoglobin tests.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
08-2025

Associate in arts -

Central Carolina Community College
Sanford, NC
06-2023

High School -

Los Amigos H.S/Penn Foster
Fountain Valley, CA
06.1998

Skills

  • Fluency in Spanish
  • Mediation expertise
  • Diversity training
  • Relationship building
  • Notary public

Timeline

Interim HCS FN Manager

UNC
05.2025 - Current

Financial Navigation Supervisor

UNCH-HCS
08.2012 - Current

Financial Counselor

UNCH
02.2009 - 12.2011

Registrar/Bedside

UNCH
12.2006 - 02.2009

Referral Coordinator/Managed Care

Orange County Heart Institute
12.2005 - 11.2006

Back Office Supervisor

Accessible Family Medical Group Inc.
01.2005 - 11.2005

Medical Assistant

Accessible Family Medical Group Inc.
11.2002 - 01.2005

Bachelor of Science - Business Administration

Southern New Hampshire University

Associate in arts -

Central Carolina Community College

High School -

Los Amigos H.S/Penn Foster

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