Sabrina Martin
Crowley,TX
Summary
Versatile professional with a robust background in logistics and customer service, notably at Thrive Delivery. Excelled in route planning and client relations, enhancing operational efficiency and customer satisfaction. Demonstrated expertise in navigation and reliable service, achieving significant improvements in delivery timeliness and client trust.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Thrive Delivery
Thrive Delivery
Fort Worth, Texas
02.2022 - Current
- Planned efficient routes to maintain delivery schedules.
- Navigated routes with relevant map programs and GPS systems.
- Inspected vehicle and maintained gas, oil and water levels.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Sorted parcels according to delivery route.
Owner
My Thrive Notary LLC
Fort Worth, Texas
10.2019 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Scheduled appointments with customers in need of Notary services.
- Checked customer ID documents for completeness and accuracy before notarizing them.
- Maintained records of all notarial acts performed.
- Verified customer signatures and identification documents.
Driver
Uber And Lyft
San Francisco, CA
01.2015 - Current
- Drove passengers from pick-up points to deliver to destination.
- Cleaned vehicle regularly to maintain professional appearance.
- Maintained cleanliness of interior and exterior of vehicle.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Transported and safely delivered items to prevent damage or loss.
Child Sitter/Owner
Dependable Child
Keller, TX
01.2008 - 08.2017
- Organized various activities, games, crafts and outings to keep children entertained.
- Balanced schedules to promote optimal rest, play and educational periods.
- Observed and monitored children's play activities.
- Developed and implemented lesson plans and activities for children of various ages.
Senior Loan Officer
American Family Mortgage
Dallas, Texas
10.2002 - 12.2008
- Provided guidance to customers regarding loan products, eligibility requirements, application processes, documentation requirements.
- Set up debt payment plans based on client credit, income and assets.
- Stayed abreast of lending regulations, industry trends and market rates.
- Informed customers of loan application requirements and deadlines.
Education
Associate of Science - Criminal Justice
Colorado Christian University
Denver, CO06-2027
Skills
- Route planning
- Load securing
- Equipment handling
- Navigation expertise
- Local geography
- Fuel efficiency
- Reliable customer service
- Customer service excellence
- Client relations and customer service
- Customer service and satisfaction
- Customer service skills
Certification
- Certified Loan Signing Agent
- NNA Certified
- First Aid and CPR Certified
- Certified Tax Professional
Timeline
Thrive Delivery
Thrive Delivery
02.2022 - Current
Owner
My Thrive Notary LLC
10.2019 - Current
Driver
Uber And Lyft
01.2015 - Current
Child Sitter/Owner
Dependable Child
01.2008 - 08.2017
Senior Loan Officer
American Family Mortgage
10.2002 - 12.2008
Associate of Science - Criminal Justice
Colorado Christian University
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