Sabrina Martinez
San Antonio
Summary
Proactive Assistant Manager at Valiant Residential, adept in customer service and money handling, significantly improved customer satisfaction. Efficient time management, ensuring a positive work environment and streamlined operations. Enhanced resident relations and operational efficiency.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Valiant Residential
03.2024 - 10.2024
- Maintained a clean, safe, and organized office environment to enhance the customer/ Resident experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed deposit accounting daily by updating excel spreadsheet and contacting residents via phone, email and in person
- Completed the write off report each month
- Delivered renewals at the door and continuously contacted resident via phone, email or in person for response
- Improved customer satisfaction by resolving inquiries promptly.
- Toured with prospects, provided info and encouraged to apply now
Education
High School Diploma -
John Paul Stevens
San Antonio, TX06-2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
Timeline
Assistant Manager
Valiant Residential
03.2024 - 10.2024
High School Diploma -
John Paul Stevens
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