Sabrina McCallum

• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Prepared patient x-rays and images for dentist review.
• Explained treatment procedures and instructed patients on home care guidelines.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Sterilized rooms and prepped equipment and instruments for several procedures daily.

Answered telephone calls to offer hospital information, answer questions, and direct calls to staff.

• Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
• Responded to patient call lights to expedite appropriate follow-through.
• Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
• Assisted with processing patient admissions, transfers and discharges.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Resolved customer problems and complaints.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.