Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Sabrina Medrano

Summary


Overview

24
24
years of professional experience

Work History

Teacher

SFDRCISD
01.2018 - 10.2023
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Developed and implemented classroom routines to address varying student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Created and developed lesson plans to meet students' academic needs.

Office Assistant

Del Rio Housing Authority
11.2015 - 06.2016


  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed and maintained a database of tenant information
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Supported staff on special assignments
  • Purchased and maintained office supplies.
  • Utilized office management software to record and track customer information.
  • Edited documents to keep company materials free of grammar errors.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Coordinated and scheduled meetings and appointments.
  • Input data into spreadsheets and databases.


Commissary Representative

Union Supply Group
09.2010 - 08.2013


  • Managed efficient distribution and delivery of inventory for commissary operations
  • Developed and maintained relationships with suppliers
  • Monitored and tracked inventory levels to ensure accuracy
  • Documented all ordering and receiving activities in a timely and accurate manner
  • Researched and resolved discrepancies in invoices and statements
  • Trained and supervised employees on proper inventory storage and handling procedures
  • Developed and maintained effective communication with vendors and customers
  • Entered data into system to update accounts
  • Customer service
  • Cash handling
  • Performed transfers of products and merchandise from warehouse to inmates.
  • Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedures.
  • Maintained confidentiality and security of records.
  • Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
  • Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Customs Broker Representative

Alsup and Associates
03.2007 - 05.2009
  • Reviewed documents to ensure customs clearance and timely delivery of shipments
  • Generated and filed documentation
  • Communicated with clients, vendors and other stakeholders to answer questions, resolve problems and ensure customer satisfaction
  • Ensured compliance with international trade laws and regulations
  • Data entry along with receptionist and other clerical duties
  • Assisted with billing
  • Maintained logs and files

Records Clerk

Geo Group
01.2003 - 01.2007
  • Prepared and maintained files for federal and state inmates
  • Entered data regarding inmate visitation in Prisoner Data System
  • Compiled and organized records regarding charges and court dates
  • Assisted in billing
  • Answered incoming phone calls pertaining to inmate information
  • Collected and reviewed documents associated with the legal transfer of inmates


Correctional Officer

Geo Group
06.2001 - 01.2003
  • Enforced rules and kept order within jail
  • Supervised activities of people in custody
  • Inspected facility to ensure that security and safety standards were met
  • Conducted searches of inmates and their living spaces for contraband, weapons, and other prohibited items.
  • Monitored and controlled inmate movement within the facility, such as during meal times, visits, and recreation.
  • Performed daily rounds and security checks throughout the facility to ensure safety of inmates and staff.
  • Responded to emergency situations quickly and effectively, using appropriate force when necessary.
  • Developed and maintained positive relationships with inmates in order to gain their trust and encourage cooperation.
  • Recorded detailed reports of daily activities and any incidents that occurred during shifts.
  • Conducted investigations into alleged misconduct by inmates and staff
  • Receptionist duties /data entry during visitation times

Receptionist

Law Office of Ruben Barrera
01.2000 - 05.2001
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Bachelor's Degree - Interdisciplinary Studies

Sul Ross State University

Skills

  • Strong written and communication skills
  • Customer Service
  • Multitasking
  • Attention to detail
  • Professionalism
  • Ability to work on different computer programs
  • Extremely organized

Software

Microsoft Office, Word, Excel, Outlook, Power point, Google Certified, Google Drive, Docs, Forms, Gmail

Languages

English
Spanish

Timeline

Teacher

SFDRCISD
01.2018 - 10.2023

Office Assistant

Del Rio Housing Authority
11.2015 - 06.2016

Commissary Representative

Union Supply Group
09.2010 - 08.2013

Customs Broker Representative

Alsup and Associates
03.2007 - 05.2009

Records Clerk

Geo Group
01.2003 - 01.2007

Correctional Officer

Geo Group
06.2001 - 01.2003

Receptionist

Law Office of Ruben Barrera
01.2000 - 05.2001

Bachelor's Degree - Interdisciplinary Studies

Sul Ross State University

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Sabrina Medrano