Microsoft Office, Word, Excel, Outlook, Power point, Google Certified, Google Drive, Docs, Forms, Gmail
Sabrina Medrano
Summary
Overview
24
24
years of professional experience
Work History
Teacher
SFDRCISD
01.2018 - 10.2023
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Developed and implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Created and developed lesson plans to meet students' academic needs.
Office Assistant
Del Rio Housing Authority
11.2015 - 06.2016
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Developed and maintained a database of tenant information
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments
- Purchased and maintained office supplies.
- Utilized office management software to record and track customer information.
- Edited documents to keep company materials free of grammar errors.
- Monitored and tracked budgets and expenses.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Input data into spreadsheets and databases.
Commissary Representative
Union Supply Group
09.2010 - 08.2013
- Managed efficient distribution and delivery of inventory for commissary operations
- Developed and maintained relationships with suppliers
- Monitored and tracked inventory levels to ensure accuracy
- Documented all ordering and receiving activities in a timely and accurate manner
- Researched and resolved discrepancies in invoices and statements
- Trained and supervised employees on proper inventory storage and handling procedures
- Developed and maintained effective communication with vendors and customers
- Entered data into system to update accounts
- Customer service
- Cash handling
- Performed transfers of products and merchandise from warehouse to inmates.
- Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedures.
- Maintained confidentiality and security of records.
- Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
- Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customs Broker Representative
Alsup and Associates
03.2007 - 05.2009
- Reviewed documents to ensure customs clearance and timely delivery of shipments
- Generated and filed documentation
- Communicated with clients, vendors and other stakeholders to answer questions, resolve problems and ensure customer satisfaction
- Ensured compliance with international trade laws and regulations
- Data entry along with receptionist and other clerical duties
- Assisted with billing
- Maintained logs and files
Records Clerk
Geo Group
01.2003 - 01.2007
- Prepared and maintained files for federal and state inmates
- Entered data regarding inmate visitation in Prisoner Data System
- Compiled and organized records regarding charges and court dates
- Assisted in billing
- Answered incoming phone calls pertaining to inmate information
- Collected and reviewed documents associated with the legal transfer of inmates
Correctional Officer
Geo Group
06.2001 - 01.2003
- Enforced rules and kept order within jail
- Supervised activities of people in custody
- Inspected facility to ensure that security and safety standards were met
- Conducted searches of inmates and their living spaces for contraband, weapons, and other prohibited items.
- Monitored and controlled inmate movement within the facility, such as during meal times, visits, and recreation.
- Performed daily rounds and security checks throughout the facility to ensure safety of inmates and staff.
- Responded to emergency situations quickly and effectively, using appropriate force when necessary.
- Developed and maintained positive relationships with inmates in order to gain their trust and encourage cooperation.
- Recorded detailed reports of daily activities and any incidents that occurred during shifts.
- Conducted investigations into alleged misconduct by inmates and staff
- Receptionist duties /data entry during visitation times
Receptionist
Law Office of Ruben Barrera
01.2000 - 05.2001
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor's Degree - Interdisciplinary Studies
Sul Ross State University
Skills
- Strong written and communication skills
- Customer Service
- Multitasking
- Attention to detail
- Professionalism
- Ability to work on different computer programs
- Extremely organized
Software
Languages
English
Spanish
Timeline
Teacher
SFDRCISD
01.2018 - 10.2023
Office Assistant
Del Rio Housing Authority
11.2015 - 06.2016
Commissary Representative
Union Supply Group
09.2010 - 08.2013
Customs Broker Representative
Alsup and Associates
03.2007 - 05.2009
Records Clerk
Geo Group
01.2003 - 01.2007
Correctional Officer
Geo Group
06.2001 - 01.2003
Receptionist
Law Office of Ruben Barrera
01.2000 - 05.2001
Bachelor's Degree - Interdisciplinary Studies
Sul Ross State University