Sabrina Middleton
Salt Lake City
Summary
Dynamic Driver Lead skilled in team leadership and compliance management. Proven ability to optimize logistics coordination and foster a harmonious work environment.
Overview
18
18
years of professional experience
Work History
Driver Lead
WholesomeCo Cannabis
West Bountiful
05.2024 - Current
- Monitored vehicle performance, reporting maintenance needs promptly.
- Ensured compliance with local cannabis transportation regulations.
- Directed and supervised a team of 15 employees in daily operations.
- Coordinated shift schedules to maximize workforce efficiency.
- Conducted performance evaluations, providing constructive feedback to staff.
- Delegated tasks to staff, establishing clear priorities and goals.
- Maintained accurate records of employee attendance and disciplinary actions.
- Addressed interpersonal conflicts, fostering a harmonious work environment.
Driver
WholesomeCo Cannabis
west bountiful
01.2023 - Current
- Delivered cannabis products safely and efficiently to customers.
- Verified customer identification prior to completing deliveries.
- Coordinated delivery logistics through effective communication with dispatch.
- Ensured compliance with local cannabis laws and regulations throughout operations.
- Provided exceptional customer service during each delivery interaction.
- Maintained accurate records of orders delivered and payments collected.
- Inspected vehicles before and after trips to meet safety and cleanliness standards.
- Utilized GPS for efficient route planning, optimizing delivery timeliness.
Help Desk Associate
Optum RX
West Valley City
10.2010 - 03.2021
- Executed daily responsibilities with precision and efficiency.
- Prioritized tasks to achieve service objectives effectively.
- Addressed patient inquiries regarding medications and prescription statuses.
- Contacted insurance companies for approvals or denials of Workers Comp medications.
- Informed patients about medication statuses through direct communication.
- Utilized multiple computer systems simultaneously to resolve issues efficiently.
Cashier
Lowes
West Bountiful
07.2008 - 10.2010
- Efficiently processed customer transactions at checkout stations, ensuring prompt service.
- Maintained accurate cash drawer balances during shifts and executed precise cash handling tasks.
- Assisted customers with product inquiries and located items within the store.
- Ensured checkout areas were clean and organized to enhance customer experience.
- Handled returns and exchanges following store policies and procedures.
- Trained new cashiers on POS systems and customer service techniques for seamless integration.
- Operated cash register, processing payments by cash, check, credit card, or gift card.
- Greeted customers warmly, answering questions about products and services offered.
Education
GED -
Steven Henegar College
Salt Lake City, UT09-2010
Skills
- Compliance management
- Logistics coordination
- Maintenance reporting
- Team leadership
- Performance evaluation
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Delegation skills
- Punctuality and reliability
- Record keeping
- Driving and transportation
- Defensive driving practices
- Relationship building
- Safety management
- Processes and procedures
- Database management
- Load monitoring
- Accident prevention strategies
- Verbal and written communication skills
- Customer service excellence
- Route and schedule management
- Emergency response planning
- Staff development initiatives
Timeline
Driver Lead
WholesomeCo Cannabis
05.2024 - Current
Driver
WholesomeCo Cannabis
01.2023 - Current
Help Desk Associate
Optum RX
10.2010 - 03.2021
Cashier
Lowes
07.2008 - 10.2010
GED -
Steven Henegar College