Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Morales

Covina,California

Summary

Professional office worker prepared for this role with strong organizational and administrative skills. Proven ability to handle clerical tasks efficiently while ensuring accuracy and timeliness. Strong focus on team collaboration and achieving results, with reliable and adaptable approach to changing needs. Skilled in data entry, document management, and customer service. Known for excellent communication and problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Intermediate Clerk

Department of Health Services
04.2025 - Current
  • Answer incoming calls/ make outbound calls
  • Schedule patients
  • Check patients in/confirm appointments
  • Ensure patient records are filled out and accurate
  • Obtain patient signatures
  • Manage discharge documents, patient health history forms, admissions
  • Fax/Scan/Triage documents
  • Managed appointment scheduling for key personnel, ensuring optimal use of time for both internal meetings and external engagements.
  • Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
  • Leveraged strong interpersonal skills to build lasting relationships with clients and vendors alike, promoting mutual satisfaction throughout business interactions.
  • Expedited issue resolution for customers with accurate research and effective problem-solving skills.
  • Enhanced data accuracy by meticulously organizing and maintaining files for efficient retrieval.
  • Demonstrated strong attention to detail in reviewing documents for errors and inconsistencies before submission or distribution.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Pharmacy Clerk

Premier Pharmacy Services
Baldwin Park, CA
03.2015 - 06.2020
  • Responded to high volume of incoming patient/provider calls to resolve prescription concerns
  • Obtained necessary documentation from Patients/Providers to ensure approval for rx Prior Authorization/Appeal.
  • Ordered and distributed pharmacy related materials/supplies to designated Field Reps.
  • Fax, scan and triaged all incoming new orders and refills (QS1/DocuTrack/LDS).
  • Managed, transferred, researched, and resolved issues in timely manner using HIPAA guidelines.
  • Confirmed E-Scripts and MARS to facility/nurses and pharmacist and staff.

Stadium Usher

Dodgers Incorporated
Los Angeles, CA
04.2014 - 08.2014
  • Greeting guests and ensure guests have a pleasant game experience.
  • Follow up to date stadium knowledge and procedures.
  • Keep vigilant and reporting any suspicious activity to ensure safe environment.

Cashier

Wal-Mart
Baldwin Park, CA
06.2010 - 07.2012
  • Greet and assist customers, including problem solving.
  • Ensure pleasant shopping experience and knowledge of store products.
  • Operate cashier and process return items.

Education

Court Reporter - Court Reporting

Tri-Community Vocational School
Covina, CA
08.2026

Skills

  • Microsoft office
  • Scheduling appointments
  • Filing systems
  • Document management
  • Report preparation
  • Proofreading
  • Office equipment
  • Customer satisfaction
  • Schedule and calendar management
  • Mail handling
  • Database entry
  • Administrative support
  • Telephone etiquette

Timeline

Intermediate Clerk

Department of Health Services
04.2025 - Current

Pharmacy Clerk

Premier Pharmacy Services
03.2015 - 06.2020

Stadium Usher

Dodgers Incorporated
04.2014 - 08.2014

Cashier

Wal-Mart
06.2010 - 07.2012

Court Reporter - Court Reporting

Tri-Community Vocational School

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