Sabrina Mulligan
Westwood,Massachusetts
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Club Pilates Franchise LLC
Wellesley, MA
07.2022 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Scheduled shifts for fellow associates during peak traffic times.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Assistant Project Manager Intern
LandPro Development
Boston, MA
06.2022 - Current
- Assisted Project Manager with creating and managing project plans, schedules and budgets.
- Developed and maintained project documents, such as status reports, risk logs and issue trackers.
- Researched potential vendors for projects and evaluated their proposals.
- Communicated effectively with external partners regarding project timelines and deliverables.
- Tracked progress against milestones for each project using appropriate tools.
- Performed cost analysis on proposed projects to determine feasibility.
- Applied for and obtained building permits.
- Communicated with silent partners about the status of developments, cost, and time-wise.
Personal Assistant to the Owner
Law Offices Of Paul J. Burkhart
Boston, MA
01.2020 - 06.2022
- Arranged meetings between the Head Attorney and his clients, paralegals, opposing counsels, and colleagues.
- Provided assistance in resolving customer complaints or issues escalated by owner.
- Developed, maintained and managed daily schedule for Owner.
- Drafted agendas and created presentations for meetings with Owner.
- Screened phone calls and emails to prioritize requests from clients or colleagues.
- Provided administrative support such as preparing letters, memos, faxes.
- Managed calendar invites for internal staff meetings or external client engagements.
- Handled confidential documents with discretion when required by the Owner.
- Helped prepare large amounts of documents for trails and keep them organized
Education
Associate of Arts - Communications
Woods College of Advancing Studies
Chestnut Hill, MASkills
- Time Management
- Client Service
- Strategic Planning
- Multi-tasking strength
- Meeting deadlines
- Negotiation Tactics
- Positive and professional
- Exceptional customer service
- Energetic self-starter
- Sales Strategies
- Document Management
- Project Management
- Contract Management
- Financial Administration
Accomplishments
- Promoted multiple times within all three jobs
Timeline
Sales Associate
Club Pilates Franchise LLC
07.2022 - Current
Assistant Project Manager Intern
LandPro Development
06.2022 - Current
Personal Assistant to the Owner
Law Offices Of Paul J. Burkhart
01.2020 - 06.2022
Associate of Arts - Communications
Woods College of Advancing Studies
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