SABRINA MUMMERT
Spotsylvania,VA
Summary
Detail-oriented and highly organized professional with extensive experience in administrative support, record management, and team coordination. Proven ability to assist with organizational operations, maintain accurate records, and provide exceptional customer service in fast-paced environments. Strong communication skills and a deep commitment to supporting all staff in meeting goals and objectives. Experienced in creating highly professional and error-free letters, memos, reports, tracking spreadsheets, and business presentations. Skilled at planning events, leading teams, and maintaining organized and efficient office operations.
Overview
14
14
years of professional experience
Work History
ADMINISTRATIVE EXECUTIVE
Junior's Plumbing Services
Spotsylvania, VA
2012.07 - 2025.08
- Manage and coordinate day-to-day office operations that included customer support, scheduling, and budgeting.
- Edit and create reports, presentations, and spreadsheets for senior management review.
- Develop and implement streamlined office procedures to improve workflow and efficiency.
- Managed scheduling and appointment coordination for plumbing service requests.
- Maintained customer records and updated service history in database systems.
- Responded to customer inquiries via phone and email with professionalism.
- Assisted technicians with routing and dispatching for efficient field operations.
- Processed invoices and managed billing tasks for plumbing services rendered.
- Supported office operations by organizing files and maintaining supplies inventory.
- Collaborated with team members to improve communication and workflow efficiency.
- Provided excellent customer service to internal and external customers.
- Managed multiple projects simultaneously while meeting deadlines.
- Coordinated travel arrangements for staff members when necessary.
- Reviewed contracts prior to submission for accuracy and completeness.
- Maintained accurate records of employee attendance and vacation time.
- Compiled weekly and monthly reports from multiple sources into comprehensive documents.
- Provided customer service support by responding to inquiries via phone and email in a timely manner.
- Prepared agendas and meeting materials for staff meetings.
- Organized internal office functions such as ordering supplies, managing calendars, setting up meetings and conference calls.
- Maintained records of employee attendance and leave requests in accordance with company policies.
- Processed expense reports for reimbursement in accordance with company policy.
- Created spreadsheets to track customer information and sales data.
- Answered incoming calls from customers or potential customers in a professional manner.
- Prepared financial statements using various software programs.
- Managed accounts payable and receivable processes to ensure accuracy of invoices and payments.
- Greeted visitors warmly and provided assistance as needed.
- Provided administrative support to the executive team by preparing meeting agendas, taking notes during meetings.
- Performed data entry and document management tasks, including filing, scanning, and archiving of documents.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
PARAEDUCATOR, SPECIAL EDUCATION
Spotsylvania Elementary School
Spotsylvania, VA
2023.08 - Current
- Support classroom activities while maintaining proper attendance records and student behavior logs.
- Collaborate with teachers and staff to create customized learning plans for students with disabilities.
- Maintain classroom organization to promote a productive and supportive environment.
Education
HIGH SCHOOL DIPLOMA -
Massaponax Senior High School
06.2002
Skills
- Microsoft Office Suite
- Google Applications
Websites
Timeline
PARAEDUCATOR, SPECIAL EDUCATION
Spotsylvania Elementary School
2023.08 - Current
ADMINISTRATIVE EXECUTIVE
Junior's Plumbing Services
2012.07 - 2025.08
HIGH SCHOOL DIPLOMA -
Massaponax Senior High School