Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Navarro

Murray

Summary

Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.

Overview

18
18
years of professional experience

Work History

Program Manager (Community Support)

Airbnb
07.2023 - Current
  • Lead and deliver large programs with measurable outcomes while managing multiple strategic and operational initiatives simultaneously across creative and technical production teams
  • Collaborate cross-functionally with Community Support, Business, Platform, and Central teams to drive key programs aligned with company goals and brand strategy
  • Manage change by influencing stakeholders and anticipating risks, ensuring creative and effective mitigations are available for production workflows
  • Prepare presentations and communicate program status to large groups of stakeholders and senior leadership, including creative production metrics and outcomes
  • Collect business requirements and work with Product/IT stakeholders to assess and prioritize creative tools and workflows according to operational benefit
  • Drive process improvements and execution simplification while regularly assessing project risks and opportunities in creative operations

Senior Producer

Hero Digital
07.2022 - 07.2023
  • Served as individual contributor managing programs for scheduled, on-time delivery and accurate distribution of branded Marcom Channel Partner marketing assets to global Channel Partners
  • Drove global content management system (CMS) platform (Adobe Experience Manager) project support for non-localized and localized content, managing timelines for sustain/non-launch moments as well as 4+ highly-confidential launch/new product introductions annually
  • Communicated and collaborated directly with cross-functional global Marcom and functional teams to support website UX/UI updates, maintenance (including localization) and content delivery
  • Reviewed and clearly communicated business requirements to specify solutions in support of business objectives and strategies
  • Managed global Channel Partner rollout management and support, ensuring seamless distribution of creative assets across international markets

Marketing Senior Project Manager

Owlet
08.2020 - 07.2022
  • Established and optimized end-to-end creative production workflows between all marketing teams, implementing creative engagement processes and standard turnaround timing that improved efficiency by streamlining operations
  • Managed marketing-wide schedules and creative production processes using Asana platform, creating workback schedules and overseeing production across brand, retail, growth, and product marketing departments
  • Led weekly creative sprint planning meetings to coordinate production schedules among art, copywriting, and full marketing team while ensuring appropriate prioritization of creative needs and resource allocation
  • Managed comprehensive video and photo shoot production including budget coordination, invoicing, call sheets, talent agency management, and post-production workflows
  • Led asset production and timeline management for product launches, in-market support activities, and consumer research initiatives while maintaining production quality standards and brand consistency
  • Managed creative and technical product asset management portal, ensuring organized access to creative assets and production documentation

Senior Project Manager

MRM McCann
03.2020 - 08.2020
  • Led cross-functional creative teams including Creative, Technology, QA, User Experience, Production, and Performance Analytics while running daily stand-ups and providing strategic direction for creative production workflows
  • Managed sprint planning, backlog maintenance, and project ownership in Jira while maintaining best practices documentation for creative operations and production processes
  • Built staff plans, assumptions, and creative production schedules based on client requirements while monitoring budgets, tracking contracts, and managing project actuals for creative campaigns
  • Ensured creative project delivery met client expectations within agreed profit margins while securing necessary resourcing needs and maintaining quality standards

CMS Project Manager

Simpleview, Inc.
03.2015 - 02.2020
  • Responsibilities:
  • -Be the operational lead for the web-related initiatives of building Simpleview CMS for new clients and redesign environments.
  • -Own communication on project plans to the client along with consistent and timely progress reports to stakeholders, maintaining visibility throughout client engagements.
  • -Review contracts and verify the scope of work with clients to ensure project success, while identifying dependencies involving additional departments.
  • -Facilitate and lead project status and prioritization meetings with respective accounts to ensure that current priorities are completed.
  • -Proactively manage changes to the project plan, involving key stakeholders in further evaluation of needs based on the project plan.
  • -Gather and prepare all materials and functionality requirements associated with scope analysis prior to and during the development phase.
  • -Validate client requests as needed with the development team.
  • -Ensure that project implementation meets internal guidelines for quality and performance
  • -Lead a team of UX Designers, Web Designers, SEO Analysts, Data Analysts, Content Writers, UGC Analysts, and Web Developers.
  • -Perform system training for client teams so they can successfully manage the CMS for life of the relationship with Simpleview.

Online Project Manager

Madden Media
09.2007 - 03.2015
  • Created comprehensive production schedules for national and local creative campaigns including mobile, web, tablet apps, microsite content hubs, rich media advertising, and lead generation, managing creative workflows from concept to launch
  • Managed workloads of creative design and development teams, assigning projects based on availability and skill while tracking team metrics and production efficiency
  • Monitored creative project execution according to production benchmarks while ensuring campaign scope adherence to contracts, budget tracking, and client expectations
  • Established and implemented creative production workflows and project management processes across multiple departments, improving operational efficiency and creative output quality

Education

Bachelor of Arts -

Smith College
01.2007

Skills

  • Creative Operations: End-to-end production management, creative workflow optimization, digital asset management (DAM), budget tracking and contract management
  • Production Management: Video/photo shoot coordination, creative sprint planning, production scheduling, quality assurance, vendor management
  • Technical Skills: Asana, Jira, Digital Asset Management platforms, CMS, Google Analytics, Scrum/Agile methodologies, Airtable
  • Leadership: Cross-functional team leadership, stakeholder management, change management, process improvement, remote team coordination

Timeline

Program Manager (Community Support)

Airbnb
07.2023 - Current

Senior Producer

Hero Digital
07.2022 - 07.2023

Marketing Senior Project Manager

Owlet
08.2020 - 07.2022

Senior Project Manager

MRM McCann
03.2020 - 08.2020

CMS Project Manager

Simpleview, Inc.
03.2015 - 02.2020

Online Project Manager

Madden Media
09.2007 - 03.2015

Bachelor of Arts -

Smith College

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