Self-motivated Administrative & Process Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
19
19
years of professional experience
Work History
Admin Management Coord., Facilities Management
University Of Tennessee Medical Center
Knoxville, TN
12.2020 - Current
Supervise and coordinate personnel duties for Facilities Planning & Maintenance Business Operations Team including: staff guidance, support, and direction; provide administrative assistance to the department director & assistant directors; set and meet deadlines; respond to clients/others with zero justified complaints; serve as central information point; track project finances; payroll review for department
Assess department use of software packages and optimize in conjunction with software developers or internal processes to meet the needs of the organization. Software packages include: e-Builder (Trimble), CMS (FSI), and Sentact.
Serve as liaison between Facilities Management and other hospital departments and clients for project status updates and prepare reports for department and senior leadership.
Develop, assess, and/or improve department policies and procedures.
Ensure department record-keeping meets federal and state agency requirements.
Office Manager
Sonitrol Of North Central Florida
Ocala, FL
01.2007 - 11.2020
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Performed all small business accounting functions such as AR, AP, Payroll, and reporting for CPA, including billing recurring revenue.
Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
Built and strengthened long-lasting client relationships based on superior customer service and attention to needs.
Account Executive
Accredited Title
Ocala, FL
04.2005 - 10.2006
Commitment & Policy Specialist
Brick City Title Insurance Company
Ocala, FL
01.2004 - 04.2005
Education
Certificate - Office Support
College of Central Florida
Ocala, FL
05.2015
Associate of Arts - English
College of Central Florida
Ocala, FL
12.2014
Skills
Relationship building
Customer Relations
Data Analysis & Reporting
Workflow planning
Process Optimization
Policy and procedure modification
Documentation and control
Schedule Coordination
Complex Problem Solving
Bookkeeping
General Ledger Accounting
Financial Reports
Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementCompany CultureWork-life balance
Senior Imaging Specialist Team Lead at University of Tennessee Medical CenterSenior Imaging Specialist Team Lead at University of Tennessee Medical Center