Sabrina Nowak
Bakersfield,United States
Summary
Highly motivated, hard working, and positive young adult seeking a full-time position. Eager to apply my current skills and learn many more along the way.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Captain
Chick-fil-A
07.2023 - 08.2024
- Promoted multiple times before receiving Team Captain
- Cross trained; BOH, FOH, and Drive Thru
- Deep cleaned all areas of both the kitchen and restaurant. Independently completed tasks within a given time frame
- Ran shifts alongside team leader, balanced drawers, scheduled breaks for anticipated "slow times"
- Positively enforced hard work, efficiency, and order accuracy
- Encouraged positive culture, fun customer interactions, and empathy when handling complaints
- Restocked all areas of the restaurant
- Ensured customer and employee safety
- Performed quality checks on all food being served, by temp. , appearance, and time to table.
- Fulfilled Catering orders
- Managed events taken place in the restaurant (wedding, school dance, and graduation dinners)
- Operated all machines in FOH and kitchen
Front Desk Receptionist
Body Xchange Health Clubs
08.2022 - 07.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Handled payment processing and provided customers with receipts and proper bills and change
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
- Received incoming calls and coordinated with staff to fulfill customer requests
- Explained policies and procedures to visitors
- Completed basic bookkeeping and document filing
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
- Signed for packages, recorded deliveries and distributed to personnel
- Responded to inquiries and room requests made online, by phone and via email
- Scheduled appointments and maintained and updated appointment calendars
- Protected clients' rights by maintaining confidentiality of personal and financial information
- Investigated and analyzed client complaints to identify and resolve issues
- Replenished retail merchandise and displays to deliver strong visual presentation
- Completed incident reports to record security or loss prevention incidents
- Secured buildings by locking rooms and main entrance doors and setting alarms
- Cleaned common areas following established schedules and prescribed methods
Cashier/Cook
PizzaRev
02.2022 - 06.2022
- Keyholder
- Ran shifts when leader was not present
- Trained new team members in cash register operation, stock procedures and customer services
- Accepted cash and credit card payments, issued receipts and provided change
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products
- Operated pizza oven and brick oven along with other kitchen equipment
- Kept stations stocked and ready for use to maximize productivity
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
- Communicated with customer to provide menu offering details and assist with decision-making
- Adjusted thermostat control to regulate temperature of pizza ovens
- Cleaned and sanitized kitchen equipment, utensils and work stations
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
- Prepared personalized pizzas for catering events
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
Education
High School Diploma -
BHS
Bakersfield, CA05-2022
Skills
- Cross-functional coordination
- Multitasking
- Interpersonal skills
- Team collaboration
- Time management
- Data entry
- Computer skills
- 80 WPM
Certification
- CPR/ AED
- Servsafe/ Food Handlers
Timeline
Team Captain
Chick-fil-A
07.2023 - 08.2024
Front Desk Receptionist
Body Xchange Health Clubs
08.2022 - 07.2023
Cashier/Cook
PizzaRev
02.2022 - 06.2022
High School Diploma -
BHS
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