Angelica Ortiz
Delano,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier
Flying J Travel Center
Merced, CA
01.2023 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Secretary
The Body Bar Studio
Bakersfield, CA
02.2022 - 12.2022
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Managed multiple calendars and contacts using computer software.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Education
High School Diploma -
Delano High School
Delano, CASkills
- Returns Processing
- Customer Service
- Customer Assistance
- Payment Processing
- Payment Collection
- Cash Handling
- Product Knowledge
- Ordering and Stocking
- Guest Inquiries
- Written and Verbal Communication
- Merchandise Restocking
- Cleaning and Sanitizing
- Inventory Control
- Money Handling
Languages
Spanish
Professional
Timeline
Cashier
Flying J Travel Center
01.2023 - Current
Secretary
The Body Bar Studio
02.2022 - 12.2022
High School Diploma -
Delano High School