Sabrina Otero
Pembroke Pines,FL
Summary
Highly organized receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go that extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Dental Front Desk Receptionist
Synergy Dental
03.2023 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Confirmed appointments, communicated with clients, and updated client records.
- Verified dental insurances
- Check out patients
Dental Front Desk Receptionist
Oklin Dental
06.2022 - 03.2023
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Verified insurances
- Check out patients
Restaurant Waiter
SANO FOOD
09.2020 - 02.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06.2022
Skills
- Customer Service
- File Management
- Office Organization
- Office Administration
- Hospitality services
- Skilled in photo editing (flyers, etc)
- Word experience
- Bilingual
- Scheduling
- Technical Support
- Tech-Savvy
- Insurance knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Front Desk Receptionist
Synergy Dental
03.2023 - Current
Dental Front Desk Receptionist
Oklin Dental
06.2022 - 03.2023
Restaurant Waiter
SANO FOOD
09.2020 - 02.2023
High School Diploma -
Charles W Flanagan High School
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