Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Owens

Austin,TX

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

UT Austin William C. Power , Jr. (SAC)
03.2012 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve work areas.
  • Be able to navigate through information and answer questions about WCP, University Unions, UT and Austin communities
  • Assign student Ambassadors daily duties
  • Write up end of semester student evaluations
  • Assist with building evacuations and emergency procedures Supervise Hospitality Desk
  • Assist all full-time WCP Staff with general administrative duties
  • Hiring student staff
  • Assist Building Director as needed
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Executed record filing system to improve document organization and management
  • Sorted and distributed office mail and recorded incoming shipments
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Assisted coworkers and staff members with special tasks on daily basis
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
  • Established administrative work procedures to track staff's daily tasks

Education

High School Diploma -

Vinton High School
Vinton, LA
06.1986

Skills

  • Department Organization
  • Leadership
  • Training and Development
  • Plan Projects
  • Guest Satisfaction
  • Staff Discipline
  • Resolving Complaints
  • Supervising Students Employees
  • Job Assignments
  • Inventory Oversight
  • Technical Support
  • Workflow planning

Timeline

Administrative Assistant

UT Austin William C. Power , Jr. (SAC)
03.2012 - Current

High School Diploma -

Vinton High School

Similar Profiles

CREATE PROFILE
Sabrina Owens