Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Palmer

Slidell,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Has experience in office and employee management, and quality assurance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Professional Caregiver

Acumen Fiscal Agency
08.2020 - Current
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supported daily wellness needs of patients by assisting with bathing, dressing, dental care, medication, and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Researched, coordinated, and transported individuals to events and activities, medical appointments, and shopping trips.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations, as well as client banking and credit cards in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Preserved customer confidence and protected operations by keeping information confidential.

Tutor

Self Employed
08.2017 - 05.2020
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Used variety of teaching methods to successfully help wide range of students.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Improved physical and digital filing systems with enhancements to organizational strategies.
  • Updated reports, managed accounts, and generated reports for database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained positive parent-tutor relations by addressing problems head-on and implementing successful corrective actions.

Owner/Operator of Professional Cleaning Business

Self Employed
03.2009 - 05.2017
  • Cleaned and maintained lobbies, offices and other common areas in commercial, and residential buildings.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Recruited and oversaw personnel to achieve performance and quality assurance.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Insurance Sales Agent

Integrity Insurance Company
01.2008 - 05.2010
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Educated clients on insurance policies and procedures.
  • Followed up promptly with interested clients to close sales.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed sales strategies to increase sales of insurance policies.
  • Calculated premiums and established payment methods for sales.
  • Collected premiums on or before effective date of coverage.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Evaluated competitors' products and services to gain competitive advantage.

Quality Control Inspector

Classic Egg
01.2005 - 08.2007
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Recorded inspection and test results on data sheets.
  • Communicated with production team members about quality issues.
  • Followed standard operating procedures for inspections and tests.
  • Monitored product quality at all stages of production process.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Operated and maintained testing equipment.
  • Trained other workers in inspection and testing procedures.
  • Evaluated components and final products against quality standards and manufacturing specifications.

Education

Property And Casualty - Insurance

Bob Brooks School of Insurance
Baton Rouge, LA

Skills

  • Professional Relationships
  • Progress Documentation
  • Verbal and Written Communication Skills
  • Time Management
  • Complex Problem-Solving
  • Records Maintenance
  • Customer Service
  • Performance Tracking and Evaluations

Certification

  • Ordained Minister Certification

Timeline

Professional Caregiver

Acumen Fiscal Agency
08.2020 - Current

Tutor

Self Employed
08.2017 - 05.2020

Owner/Operator of Professional Cleaning Business

Self Employed
03.2009 - 05.2017

Insurance Sales Agent

Integrity Insurance Company
01.2008 - 05.2010

Quality Control Inspector

Classic Egg
01.2005 - 08.2007

Property And Casualty - Insurance

Bob Brooks School of Insurance
Sabrina Palmer