Sabrina Patterson

• Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.
• Acted as a liaison between front-of-house staff and kitchen personnel, ensuring that orders were completed accurately and in a timely manner.
• Increased overall guest satisfaction, implementing a system for tracking and responding to feedback in a timely manner.
• Maintained a clean and safe dining environment with regular inspections and thorough training of staff members.
• Implemented conflict resolution techniques when handling complaints from customers or disagreements amongst employees.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.

• Assisted in recruitment efforts by identifying top talent within the driver pool and recommending candidates for promotions or additional responsibilities.
• Worked with vendors to customize courseware to accommodate business needs.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.
• Designed and delivered web-based, self-directed learning materials.
• Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Created and oversaw Type training programs for operations.
• Developed and implemented successful onboarding program.
• Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Used Software to design training for Type employees and increase company retention and productivity rates Number%.
• Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
• Analyzed and evaluated training effectiveness and program outcomes.
• Facilitated virtual, in-person and blended learning sessions.
• Provided coaching and mentoring to employees.
• Facilitated workshops on advanced communication skills, significantly improving team collaboration.
• Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
• Improved learning outcomes with application of adult learning principles in all training programs.
• Customized leadership development programs, resulting in marked increase in leadership capabilities across departments.
• Elevated participant engagement by developing interactive training modules.
• Streamlined onboarding process, reducing new hire ramp-up time.
• Increased employee competency with creation of targeted skill development paths.
• Enhanced training accessibility, converting traditional materials into e-learning formats.
• Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
• Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
• Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
• Led cross-functional team to update training curricula, keeping pace with industry changes.
• Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
• Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
• Boosted training session effectiveness with integration of multimedia tools.
• Implemented gamification techniques in training sessions, boosting learner engagement and participation.
• Served as an ambassador for the company brand during interactions with customers, vendors, and members of the public while on the road.
• Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
• Monitored inventory levels throughout delivery process; communicated discrepancies quickly to minimize losses.
• Developed comprehensive knowledge of industry trends, staying abreast of emerging technologies that could improve transportation efficiencies within the organization.
• Collaborated with management to develop improved scheduling procedures that reduced downtime between assignments.
• Streamlined loading processes, ensuring accurate order fulfillment and reducing errors.

Pulling files for next day appointments and refiling the current days list.

Prepare and label new patient files