Sabrina Patton
Wilmington,NC
Summary
I am a dedicated professional who consistently prioritizes customer satisfaction as a top priority. With a proven track record of success, I excel in roles that demand adaptability, creativity, and a strong work ethic. Building meaningful relationships with customers is at the core of my approach, and I continuously strive to foster positive connections. Known for my unwavering dedication, I consistently go above and beyond to exceed expectations and achieve remarkable results.
Overview
9
9
years of professional experience
Work History
Receptionist
A Country Veterinary Clinic
03.2021 - 08.2021
- As a Receptionist, I played a pivotal role in providing exceptional customer service and administrative support
- With a warm and welcoming demeanor, I greeted clients, scheduled appointments, and efficiently managed phone calls and inquiries
- By maintaining organized records, coordinating with the veterinary staff, and ensuring a comfortable waiting area, I contributed to the smooth flow of operations and the overall satisfaction of clients and their beloved pets
Package Handler
FedEx Ground
10.2020 - Current
- As a Package Handler at FedEx Ground, I excelled in a fast-paced environment, contributing to the smooth processing and delivery of packages
- With a strong attention to detail and a commitment to efficiency, I effectively performed essential tasks such as sorting packages, loading and unloading trucks, and tracking shipments
- By prioritizing safety, teamwork, and quality control, I played a vital role in ensuring customer satisfaction and the overall success of FedEx Ground's operations
Sales Associate
Forever 21
11.2018 - 06.2019
- As a Sales Associate I thrived in a dynamic retail environment, providing exceptional customer service and contributing to the success of the store
- With a friendly and approachable demeanor, I assisted customers in finding the perfect outfits, answered inquiries, and offered style recommendations
- Through effective product knowledge, visual merchandising, and maintaining a tidy sales floor, I actively engaged with customers, exceeded sales targets, and created a positive shopping experience
Cashier
New York & Company
11.2018 - 05.2019
- As a Cashier I performed a diverse range of responsibilities, including cash handling, transaction processing, shipment management, floor set organization, cleanliness maintenance, fitting room supervision, and personal shopping assistance
- However, my primary focus was on delivering exceptional customer service and fostering strong customer relationships
- Through personalized assistance, prompt query resolution, and a commitment to customer satisfaction, I consistently enhanced the overall shopping experience
- With meticulous attention to detail and a customer-centric approach, I contributed to the brand's reputation as a trusted retail destination
Pet Care Assistant
Pet Paradise Resort
09.2016 - 03.2020
- Prevented potential accidents by closely monitoring pet behavior during playtime sessions and intervening when necessary.
- Promoted a positive work environment by actively participating in team meetings, offering support to colleagues, and maintaining open lines of communication.
- Reduced stress levels in pets by utilizing calming techniques during grooming sessions or medical treatments.
- Provided high-quality grooming services that met client expectations while maintaining the safety and comfort of their pets.
- Consistently exceeded client expectations by going above and beyond in providing exceptional care for their pets while under my supervision.
- Maintained a clean and safe environment for pets through regular cleaning, sanitizing, and organizing of facility spaces.
- Assured proper handling of emergency situations by following established protocols for first aid or escalating issues to veterinary staff as needed.
Camp Counselor
Camp Bow Wow
02.2017 - 07.2018
- Working at Camp Bow Wow I had the incredible opportunity to combine my passion for dogs with my love for providing exceptional care
- In my role as a doggy daycare counselor and kennel attendant, I embraced a wide range of responsibilities
- From grooming and nail care to cleaning, feeding, and closely monitoring the well-being of the dogs, I ensured their comfort and safety
- This role demanded patience, practice, and a deep understanding of canine behavior
- With enthusiasm and dedication, I created a playful and nurturing environment for the dogs, establishing a strong bond with each furry camper
- My time at Camp Bow Wow allowed me to channel my passion into a fun and fulfilling profession, enriching the lives of both the dogs and their owners
Cashier
Sephora
10.2017 - 01.2018
- I embraced the opportunity to cultivate valuable skills in customer service, patience, and financial responsibility
- With unwavering dedication, I ensured exceptional experiences for customers by maintaining a clean and organized environment, skillfully handling transactions, and consistently delivering top-notch service
- Committed to going above and beyond, I took pride in exceeding customer expectations through genuine focus on their needs
Pet Recreation Facilitator
Rivermist Pet Lodge
05.2015 - 07.2016
- As an experienced recreational facilitator, I have honed my skills in organizing and leading engaging group play sessions for dogs
- Throughout my journey, I have had the privilege of interacting one-on-one with dogs who possess unique social needs, allowing me to truly understand their individual personalities and tailor my approach accordingly
- My wealth of patience, knowledge, and adaptability has been instrumental in navigating diverse situations and providing exceptional care
Education
High School Diploma -
Sherwood High School Sandy Spring
Sandy Spring, MD01.2016
Skills
- Customer Service
- Animal Care
- Food Service
- Dog Handling
- Kennel Experience
- Veterinary Technician Experience
- Cashiering
- Retail Sales
- Veterinary Assistant
- Front Desk
- Pet Care
- Animal Handling
- Medical Records
- Animal Restraint
- Pet Grooming
- Cash Handling
- Time Management
- Heavy Lifting
- Warehouse Safety
- Packaging
- Truck loading and unloading
- Label Reading
- Personalized animal care
- Animal care understanding
- Animal care knowledge
- Data Entry
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Call center experience
- Money handling abilities
- Payment Processing
- Microsoft Outlook
- Scheduling
- Follow-up skills
- Team Development
- Coating Inspection Professionalism
- Professionalism Attitude
- Professionalism and Discretion
- Ethics and Professionalism
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Staff Training
- Coaching and Mentoring
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Receptionist
A Country Veterinary Clinic
03.2021 - 08.2021
Package Handler
FedEx Ground
10.2020 - Current
Sales Associate
Forever 21
11.2018 - 06.2019
Cashier
New York & Company
11.2018 - 05.2019
Cashier
Sephora
10.2017 - 01.2018
Camp Counselor
Camp Bow Wow
02.2017 - 07.2018
Pet Care Assistant
Pet Paradise Resort
09.2016 - 03.2020
Pet Recreation Facilitator
Rivermist Pet Lodge
05.2015 - 07.2016
High School Diploma -
Sherwood High School Sandy Spring
Similar Profiles
Sarah LoganSarah Logan
Veterinary Reception/Assistant at Town And Country Veterinary ClinicVeterinary Reception/Assistant at Town And Country Veterinary Clinic
Johanna PearsonJohanna Pearson
Registered Veterinary Technician at Willows Veterinary ClinicRegistered Veterinary Technician at Willows Veterinary Clinic
Nichole BaxleyNichole Baxley
HOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary ClinicHOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary Clinic