Sabrina Pavey
Farmington,NM
Summary
Well rounded, dedicated and focused employee able to adapt to any assigned task. Excellent at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and hardworking with the drive to succeed.
Overview
22
22
years of professional experience
Work History
Dental Billing Specialist
EAssist Dental Solutions
04.2022 - 05.2024
- Streamlined pre-authorization processes for complex dental procedures, ensuring timely insurance approvals and minimizing treatment delays.
- Enhanced revenue collection rates by diligently monitoring outstanding accounts, initiating timely follow-ups with insurances company's.
- Implemented electronic billing systems to reduce paper waste and improve overall efficiency in the dental office''s financial operations.
- Managed high volumes of patient files accurately while prioritizing urgent cases for quicker processing times within the dental office workflows.
- Assisted in the development of financial policies for the practice, contributing to a more organized and consistent approach towards billing management.
- Developed efficient billing processes for faster insurance claim submissions, reducing errors and speeding up reimbursement times.
- Strengthened relationships with insurance companies through proactive communication, resulting in expedited claims processing and increased reimbursements.
- Conducted regular audits of patient accounts to identify discrepancies or inaccuracies, ensuring prompt resolution and minimizing revenue loss.
- Maintained strict confidentiality of patient information by adhering to HIPAA regulations, safeguarding sensitive data from unauthorized access or use.
- Optimized claim submissions with thorough knowledge of payer-specific requirements, leading to decreased denials due to incomplete or incorrect information.
- Audited and corrected billing and posting documents for accuracy.
- Reconciled accounts receivable to general ledger.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Stay at Home Mom
Homemaker
05.2019 - 05.2022
Receptionist/Optician
Advanced Family Eyecare
11.2016 - 05.2019
- Scheduling of patients, verify and update patient information and insurance in Eyefinity.
- Accounts receivable
- Check in patients according to protocol.
- Take orders for glasses, sunglasses, and contacts.
- Prepare financial breakdown for orders.
- Medical billing
- Submit orders to labs
- Confirm next day's appointments according to protocol.
- Dispense glasses and contacts, adjust and repair glasses, file charts and invoices, check-in orders.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Welcomed customers with friendly greeting, answered general questions.
Teacher/Cook
Echo Preschool
01.2016 - 11.2016
- Prepared a weekly lesson plan for 2-3 yr olds.
- Prepared summer lesson plan for 6-12 yr olds.
- Put children down for their naps, Follow state regulations of how to teach and care for each child.
- Sign children in and out each day, float between classes to assist other teachers when needed.
- Housekeeping in classrooms and bathrooms, prepared breakfast and lunch to state regulations and appropriate serving sizes, prepared snacks, clean up after each meal, cleaned kitchen.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared meals efficiently under time constraints for timely service.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed strict standards for food handling and safety, minimizing risks to students.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Receptionist
Farmington Family Dentistry
03.2015 - 01.2016
- Maintenance of the patients records.
- Scheduling of patients
- Accounts receivable
- Post insurance payments and make account adjustments as needed in patients account in Dentrix.
- Recall / Re-care system
- Checked in patients according to office protocol, checked daily schedule for accuracy.
- Verified and updated patient information.
- Scheduled patients for efficient use of doctor and staff time.
- Confirmed next day's appointments according to protocol and patient preferences.
- Utilized short-call list to fill in cancellations and no-show appointments.
- Collected payments from patients at time of treatment and made follow up appointments as needed.
- Prepared financial treatment plans and presented options to patients.
- Verified and accurately recorded insurance information on each patient.
- Organized supporting materials for claim forms, such as radiographs or typed narratives and submitted treatment plans for predetermination of benefits.
Stay at Home Mom
04.2012 - 03.2015
Receptionist
Farmington Dental Care
04.2002 - 04.2012
- Maintenance of patient records
- Scheduling of patients
- Accounts receivable
- Maintained appearance and order of office.
- Recall/ Re-care system
- Checked daily schedules for accuracy, posted in all treatment rooms.
- Checked in patients according to office protocol.
- Post insurance payments and made account adjustments as needed in patients account in Easy Dental.
- Oversaw patient relations & handled patient complaints.
- Scheduled patients for efficient use of doctor and staff time,
- Confirmed next day appointments to protocol and patient preferences.
- Utilized short-call list to fill in cancellations and no-show appointment times.
- Collected payment from patients at time of treatment and made follow-up appointments as needed, Prepared financial treatment plans and presented options to patients at the end of their appointment.
- Verified and accurately recorded insurance information on each patient.
- Organized supporting materials for claim forms, such as radiographs or written narratives and submitted treatment plans for predetermination of benefits.
- Trained new hires and oversaw their work.
Education
High School Diploma -
Farmington High School
Farmington, NM01.2001
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibity
- Self Motivation
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Behavior Management
- Parent-Teacher Communication
Timeline
Dental Billing Specialist
EAssist Dental Solutions
04.2022 - 05.2024
Stay at Home Mom
Homemaker
05.2019 - 05.2022
Receptionist/Optician
Advanced Family Eyecare
11.2016 - 05.2019
Teacher/Cook
Echo Preschool
01.2016 - 11.2016
Receptionist
Farmington Family Dentistry
03.2015 - 01.2016
Stay at Home Mom
04.2012 - 03.2015
Receptionist
Farmington Dental Care
04.2002 - 04.2012
High School Diploma -
Farmington High School
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