Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Perez-James

Pleasanatville,NJ

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Committed to helping individuals and families. Customer-oriented server with experience in the service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Personable Lounge Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Excellent bar knowledge and superior service standards. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Extensive knowledge and superior work ethic.

Overview

20
20
years of professional experience

Work History

Student Intern/Student Volunteer

Angelic Health Palliative & Hospice Care
08.2022 - Current
  • Built professional relationships with colleagues at all levels within organization, strengthening interpersonal communication skills during internship experience.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during internship period
  • Interacted with 20 clients by phone or in-person to provide information, companionship, and weekly visits.
  • Worked with diverse group of clients in various stages of acceptance of life limiting prognosis and provides support in individualized basis.

Lounge Server

Caesars Entertainment
10.2004 - Current
  • Contributed to creating welcoming atmosphere by greeting guests warmly upon arrival.
  • Managed high-volume workloads during peak hours while maintaining positive attitude and professional demeanor.
  • Provided elite customer service for 7 Stars players to maintain optimal experience and total satisfaction.
  • Created ideal atmosphere while recognizing and developing rapport with VIP guests.
  • Promoted Total Rewards programs and card memberships for pinnacle tier members.
  • Ensured customer satisfaction effectively and quickly resolving service breakdowns.

Education

Bachelor of Arts - Social Work

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2024

Skills

  • Strong Communication Skills
  • Exceptional customer service
  • Client Relationships
  • Interpersonal and Social Skills
  • Teamwork and collaboration
  • Leadership
  • Strong and efficient multitasking
  • Reliability and punctuality
  • Computer Skills, POS System, and Micros
  • Professional and Courteous
  • Observation and Client Documentation
  • Support Services and Compassionate care
  • Companionship, Emotional, and Social support
  • Patient relationship building
  • Supporting personal needs

Timeline

Student Intern/Student Volunteer

Angelic Health Palliative & Hospice Care
08.2022 - Current

Lounge Server

Caesars Entertainment
10.2004 - Current

Bachelor of Arts - Social Work

Rutgers, The State University of New Jersey
Sabrina Perez-James