Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced career environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Office Clerk
Csi Group International
Oklahoma City, OK
06.2020 - 08.2024
Supported office clerical functions using word processing and other software, email, and office machines.
Strictly adhered to confidentiality protocol regarding client information and documents.
Collected and entered payment data into the system, maintaining complete confidentiality and accuracy.
Managed client communication, scanning documents, and distribution of mail.
Sorted and distributed incoming mail, dispersing it to appropriate departments and personnel.
Cashier
University Store at the Student Union
Stillwater, OK
08.2023 - 05.2024
Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
Accepted cash and credit card payments, issued receipts, and provided change.
Answered product questions with up-to-date knowledge of sales and store promotions.
Tracked company inventories, moved excess stock, and arranged products to improve sales.
Worked closely with front-end staff to assist customers.
Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
Delivered a high level of customer service to patrons using active listening and engagement skills..
Trained new team members in cash register operation, stock procedures, and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Front Desk Associate
Yukon Flowers & Gifts
Yukon, OK
06.2017 - 05.2020
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Handled payment processing and provided customers with receipts, proper bills, and change.
Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Delivered friendly and knowledgeable support to current and prospective customers.
Answered phone and emails to make reservations and take guest information.
Responded to customer complaints, collaboratively troubleshooting to devise solutions.
Verified and collected client payments.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.