Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Sabrina Ponton

Sabrina Ponton

Hallettsville

Summary

Organized and dependable Administrative Assistant with 10 years remote working experience. Self-starter and successful at managing multiple priorities with a positive attitude.

Overview

15
15
years of professional experience

Work History

Operations & Design Assistant

Rindle Waves
06.2019 - 02.2023
  • Improved operational efficiency by streamlining the design process which increased production.
  • Established positive and effective communication with customers regarding design changes, reducing miscommunications and missed deadlines.
  • Collaborated with team members to develop best practices for consistent customer service delivery and high-quality products.
  • Utilized Trello to effectively manage production and internal communication.
  • Developed strong relationships with customers, resulting in repeat clientele, high reviews, and positive referrals.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre-screening assessments.

Employee Operations Assistant /Recruitment Associate

Bluestone Properties
02.2019 - 05.2019
  • Managed high-volume interview schedules while maintaining strong attention to detail and accuracy.
  • Developed strong relationships with candidates, ensuring a positive experience and promoting long-term connections.
  • Advertised job opportunities on ATS, social media platforms and external job boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Worked closely with talent acquisition leadership to develop and execute sourcing strategies
  • Completed administrative tasks and project management as assigned by EO Manager and Associate VP of Talent Acquisitions
  • Utilized Slack and Trello for the purpose of project management and internal communications

Leasing and Marketing Specialist

Winthrop Management
01.2013 - 08.2016
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Auxiliary to the Regional VP of management during major interior renovations that resulted in a $1,000,000 annual positive NOI variance for three consecutive years
  • Helped in the operations of a six-community portfolio consisting of garden-style suburban product and a luxury mixed-use high-rise
  • Aid in the implementation of policies and procedures for the company
  • Complete and review weekly Leasing Narratives and Market Surveys
  • Prepare monthly expense reports
  • Organizer of monthly marketing calendar including weekly outreach marketing plans
  • Ongoing review of property websites and updating of digital media and social media websites
  • Assist Regional VP and Community Managers in activities related to recruiting
  • Facilitator of various projects including; COI audit for five communities, Winthrop Vendor Agreement Management, Service Contracts audit, Property Inspections, SOP review assigned by Chief Learning Officer
  • Onsite fill-in during extended absences of the Community Managers
  • Satisfy escalated resident calls
  • Multi-Site Reputation Management
  • Responsible for creating collateral materials
  • Direct the planning and execution of events (associate events, resident functions, meetings, and fundraising events)

Regional Administrative Assistant

Gables Residential
03.2008 - 12.2012
  • Supported the corporate office in day to day operations by scheduling and greeting appointments.
  • Prepared agendas and organized meetings between various departments.
  • Handled sensitive information with discretion, maintaining confidentiality of personnel files and financial data.
  • Assistant to the Houston & Sugar Land Regional and Senior Regional Managers overseeing a diverse portfolio consisting of garden-style suburban product and a luxury mixed-use high-rise.
  • Accountable for all West Region Market Survey Excel spreadsheets and their accuracy; used by asset management, accounting, and Community Regional Managers.
  • Coordinator for many of the Houston corporate and onsite events .
  • Assisted the HR department in the implementation of the iCIMS recruiting program and oversaw the Houston recruiting for the 1st year of its use.
  • Approving and reviewing bi-weekly payroll.
  • Creating property mailers and other office collateral for Sugarland communities.
  • Responsible for weekly analysis report for RM weekly call.
  • Prepare and process invoices and expense reports for approval.
  • Arranging travel as needed for Regional Managers.
  • Manage corporate office maintenance and building service request.

Education

High School Diploma -

Nimitz High School
Houston, TX

No Degree - RTV Communications

Sam Houston State University
Huntsville, TX

Skills

  • Excel Spreadsheets
  • Customer Service
  • Calendar Management
  • Self Starter
  • Project Planning
  • Customer and Client Relations
  • Travel Planning
  • Administrative Support
  • Marketing
  • Applicant Evaluations
  • Social Media Platforms
  • Microsoft Word
  • Conflict Resolution

Timeline

Operations & Design Assistant

Rindle Waves
06.2019 - 02.2023

Employee Operations Assistant /Recruitment Associate

Bluestone Properties
02.2019 - 05.2019

Leasing and Marketing Specialist

Winthrop Management
01.2013 - 08.2016

Regional Administrative Assistant

Gables Residential
03.2008 - 12.2012

High School Diploma -

Nimitz High School

No Degree - RTV Communications

Sam Houston State University

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Sabrina Ponton