Sabrina Powell, LVN

• Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
• Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
• Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
• Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
• Worked alongside experienced nursing professionals to learn new procedures.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.

I started as a sales representative and quickly moved up to QA. I then became a training coach, and finally a Sales Supervisor managing and coaching a team of 18 representatives.

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
• Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services.
• Expedited issue resolution with efficient multitasking and prioritization of multiple chat conversations simultaneously.