Sabrina Putman
Kaysville,UT
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Super Server
Whisper Cove Assisted Living and Memory Care
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
PSE Mail Sorting Clerk
United States Post Office
08.2024 - 10.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in timely manner.
Reservations Agent
Delta Air Lines, Inc
03.2023 - 07.2024
- Managed high call volume, up to 60, with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Processed payments securely while adhering to strict confidentiality guidelines regarding personal financial information.
- Provided outstanding customer service by addressing client inquiries and resolving issues professionally and courteously.
- Utilized advanced reservation software systems effectively to manage bookings, track availability, and update guest records accurately.
Warehouse Associate
Stitch Fix
05.2022 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Rural Mail Carrier Associate
U.S.P.S
04.2022 - 03.2023
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained records on customers with mail forwarding and change of address requests.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
Member Services Representative 2
Mountain America Credit Union
04.2021 - 03.2022
- Collaborated with team members to ensure seamless communication and consistent service delivery.
- Fostered positive work environment by actively participating in team-building activities and promoting open communication between colleagues.
- Coordinated with various departments to resolve complex client issues effectively and in timely manner.
Fraud and Claims Representative 4
Wells Fargo
08.2015 - 04.2021
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
Education
Bachelor of Science - Business Management
BYU Pathway
Rexburg, ID05-2028
Skills
- Database entry
- Administrative tasks
- Prioritization
- Research
- Mail handling
- Processing mail
- Schedule and calendar management
- File and database management
- Basic accounting
- Record preparation
- Spreadsheet development
- Guest engagement
- Exceptional customer service
- Strong work ethic
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Food Handlers Permit
Timeline
Super Server
Whisper Cove Assisted Living and Memory Care
11.2024 - Current
PSE Mail Sorting Clerk
United States Post Office
08.2024 - 10.2024
Reservations Agent
Delta Air Lines, Inc
03.2023 - 07.2024
Warehouse Associate
Stitch Fix
05.2022 - 03.2023
Rural Mail Carrier Associate
U.S.P.S
04.2022 - 03.2023
Member Services Representative 2
Mountain America Credit Union
04.2021 - 03.2022
Fraud and Claims Representative 4
Wells Fargo
08.2015 - 04.2021
- First Aid Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Food Handlers Permit
Bachelor of Science - Business Management
BYU Pathway
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