Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Sabrina Salinas

Bettendorf,IA

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Has trained individuals with direct supervision. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Had worked with patients in first hand fields such as in the hospital, home care and pharmaceutical. Has been in management at every established and enjoys keeping patients happy and employees engaged.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Store Leader

Kwik Star
06.2023 - Current
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
  • Played a key role in implementing loss prevention strategies that reduced incidents of theft within the workplace.
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Created training modules in partnership with HR for new hires.
  • Created staff schedules, approved requested time off and updated reports.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.

Patient Access Associate

UnityPoint Health Trinity
10.2020 - 06.2023
  • Access AssociatePatient Access AssociatePatient Access, Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
  • Schedule appointments and maintain and update appointment calendars.
  • Receive payment and record receipts for services.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Unit Secretary

UnityPoint Health Trinity
10.2020 - 06.2023
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
  • Complete insurance or other claim forms.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
  • Arrange hospital admissions for patients.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Assistant Store Manager

Walgreens
12.2016 - 04.2022
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Trained and guided team members to maintain high productivity and performance metrics.

Department Manager

McDonald's
09.2012 - 12.2016
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

Home Health Aide

New Choices Inc.
09.2014 - 05.2015
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.

Education

High School Diploma -

Bettendorf High School
Bettendorf, IA
05.2014

Skills

  • Account and Territory Management
  • Risk Mitigation
  • Market Intelligence
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Goals and Performance
  • Product Knowledge
  • Personal Care Assistance
  • Case Management
  • Household Support
  • Medical Reminders
  • Patient Care

Additional Information

  • References available upon request

Certification

Servsafe

Timeline

Assistant Store Leader

Kwik Star
06.2023 - Current

Patient Access Associate

UnityPoint Health Trinity
10.2020 - 06.2023

Unit Secretary

UnityPoint Health Trinity
10.2020 - 06.2023

Assistant Store Manager

Walgreens
12.2016 - 04.2022

Home Health Aide

New Choices Inc.
09.2014 - 05.2015

Department Manager

McDonald's
09.2012 - 12.2016

High School Diploma -

Bettendorf High School

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Sabrina Salinas