Sabrina Richter
Spokane,WA
Summary
Human Resources professional with several years of experience bringing planning and problem-solving abilities. Focused on continuous learning and professional development. Organized and systematic with natural relationship-building and leadership talents. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of People & Culture
HELLO SUGAR
08.2020 - Current
- Development and execution of HR policies and training programs
- Staff, onboard and train teams for up to 3 locations
- Manage unemployment claims
- Partner with Owner, CFO and Director of Operations to effectively execute projects to support brand initiatives
- Coordination of team bonding events, training and community events
- This is a young small business, so my position is all-encompassing, and I jump in wherever needed including scheduling, working on the floor, visual displays, creating store signage, developing sales goals, etc
Director of People & Culture
CHAD WHITE HOSPITALITY
08.2022 - 05.2024
- Establish HR foundation for small business
- Recruit and hire for 3 restaurants (4 locations total)
- Liaison between team and ownership
- Provide guidance to ownership regarding policies and procedures and managing the relationship with the team
- Develop and implement training and performance evaluation tools
HR Specialist & Project Manager
NEIGHBORHOOD HOUSE
06.2018 - 04.2021
- Implementation of HRIS system
- Guide staff through LOA process
- Monitor training and staff certifications for 300+ staff
- Develop and administer in-person training programs
- Negotiate and manage lease agreements
- Administrative support for agency projects
- Manage expansion and construction projects, from developing the timeline to the final punch list
- Relationship management between programs, landlords and community partners
- Prepare and distribute stakeholder updates for current and upcoming projects
- Admin support for execution of program contracts with Executive Director
- Prepare and facilitate Facilities, Operations, Safety Committee and Office Services meetings
Assistant Property Manager
Kent Station
Kent, WA
04.2014 - 06.2018
- Oversight of tenant relations, from lease negotiations and execution to tenant improvement processes, accounts payable, and receivable
- Create and manage property budget, in tandem with Property Manager
- Supervise property maintenance and security teams
- Assist Marketing Director in the planning and execution of events and the marketing to accompany those events
Store Manager
Bath & Body Works
Seattle, WA
04.2009 - 06.2014
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored employee performance and identified performance gaps for corrective action.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Established customer service standards and monitored staff compliance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Arts - Business Administration and Marketing
Eastern Washington University
06.2006
Skills
- Team relations
- Leadership development
- Contract and vendor management
- Analytical thinking
- Financial planning
- Hiring and retention
- Conflict resolution
- Business development
- Performance management
- Talent acquisition
- Financial reporting
- Relationship building
- Strategic planning
- Human resources management
- Team building
- Project coordination
- Facilities management
- Multitasking and organization
- Employee development
- Coaching and mentoring
- Operations management
- Non-profit management
- Verbal and written communication
- Process improvement
- Budget management
- Strategies and goals
References
- Amy Staton, Hello Sugar Owner, 509-999-0875, Amy@hellosugarspokane.com
- Chad White, CWHG Owner, 509-953-9711, Chad@cwhospitalitygrp.com
- Karissa Schulke, Former Co-Worker, 702-581-0736
- Leslie Kendall, Former Supervisor, 425-327-7087
- John Hinds, Former Supervisor, 206-353-5429, jhinds@tarragon.com
Certification
- SHRM - CP (Society for Human Resources Management Certified Professional): completing February 2025
Timeline
Director of People & Culture
CHAD WHITE HOSPITALITY
08.2022 - 05.2024
Director of People & Culture
HELLO SUGAR
08.2020 - Current
HR Specialist & Project Manager
NEIGHBORHOOD HOUSE
06.2018 - 04.2021
Assistant Property Manager
Kent Station
04.2014 - 06.2018
Store Manager
Bath & Body Works
04.2009 - 06.2014
- SHRM - CP (Society for Human Resources Management Certified Professional): completing February 2025
Bachelor of Arts - Business Administration and Marketing
Eastern Washington University
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