Sabrina Robertson

• Completed claims process from start to finish for all borrowers
• Audited all Quality Review assignments for accuracy
• Update systems with information pulled from consumer reporting agencies
• Handled all disputes/ complaints made with thorough investigation of workout decision made
• Assist with all tasks in Foreclosure, Bankruptcy, Loss Mitigation, and Escrow departments.
• Resolved all credit reporting issues
• Daily use of software platforms Ruth Ruhl , MSP (Director), Encompass, BackInTheBlack, FIlenet, META, EVARS, Neighborhood Watch, Freddie Mac WP2, Fannie Mae, ILS, LMS and LPS to complete assigned Loans
• Reviewed entirety of loan for accuracy and thoroughness in all departments/ applied detailed research of all claims filed.
• Completed Underwriting calculations.
• Verify accuracy of data between documents and systems
• Manage several loans in different stages simultaneously while following up consistently on new documentation.
• Complete all closing duties for FHA, VA, Fannie Mae, and Freddie Mac loans with high volume in fast paced environment using multiple computer programs simultaneously.
• Wore many hats in different departments to aid in all areas on Loss Mitigation team, Post closing team, UW team, Foreclosure, Escrow, Payment Remittance, and Bankruptcy team.
• Ordered and executed clearance for title, fees and costs, and bankruptcy approval procedures

• Pre-purchase review of Conventional, Non-Conforming, FHA, and VA loans files
• Completed claims process from start to finish for all borrowers
• Review documentation (credit reports, 1040’s, 1003's, asset statements, etc.) for authenticity, accuracy and completeness. Input any changes into system and re-run AUS
• Completed disputes with consumer agency reporting
• Update systems with information pulled from consumer reporting agencies
• Update systems with information pulled from consumer reporting agencies
• Audited all Quality Review assignments for accuracy
• Verify accuracy of data between documents provided and systems (AUS, MAVENT, Encompass, NMLS,etc)
• Ensure file contains all required documentation and meets acceptable Regulations, Timeframes, and Underwriting (DU,LP,GUS, LQA and Fraud)(TRID & RESPA) standards and complies with established guidelines
• Review of Title, Legal, Appraisals and Settlement documents to ensure accuracy against AUS

(Automatic Underwriting System)

• Review applications to ensure completeness and accuracy

• Executed all Payment Remittance ( I.E. Payment receipts, maintaining account information, creating financial reports and processing deposits)
• Audited all Quality Review assignments for accuracy.
• Review, analyze and process loan documentation, initial and final CD's/ LE's, income, credit, assets, appraisal, and title. Updated loan operating system (AUS) when required.
• Pulled all credit reports from consumer agencies and input details into AUS
• Act as main point of contact for borrower during loan process
• Manage, coordinate and prioritize multiple loan closings simultaneously including: Loan closing process, documentation, procedures, and compliance (Incl.SBA 504)
• Pull appropriate documents from Secretary of State Website and verify accounts are active.(Articles of Organization/Statement of Information)
• Coordinate and Facilitate initial Loan funding

• Process bank deposits, financial summaries, mortgage loans, and service / maintain account information
• Process all customer financial accounts on platform side
• Reviewed documents for accuracy and completeness prior to opening customer accounts and making deposits / withdrawals
• Processed high volume of cash transactions while simultaneously using multiple systems
• Organized complex projects, while accommodating changing timelines and priorities
• Balance the Bank's Vault

• Process bank deposits, financial summaries, mortgage loans, and service / maintain account information
• Process all customer financial accounts on platform side
• Reviewed documents for accuracy and completeness prior to opening customer accounts and making deposits / withdrawals
• Processed high volume of cash transactions while simultaneously using multiple systems
• Organized complex projects, while accommodating changing timelines and priorities
• Balance the Bank's Vault