Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Robertson

10351 W Pima St, Tolleson,AZ

Summary

Self-motivated experienced Banking, Lending and Processing professional with both educated and working knowledge of Mortgage Lending field, Financial Services, Processes, Procedures, and Compliance and Regulations. Seeking a position as a Consumer reporting Specialist II to build upon current knowledge whilst accommodating personal thrive for heavy work-load and fast paced challenging environments.

Overview

9
9
years of professional experience

Work History

Loss Mitigation Specialist II

CenlarFSB
2020.05 - Current
  • Completed claims process from start to finish for all borrowers
  • Audited all Quality Review assignments for accuracy
  • Update systems with information pulled from consumer reporting agencies
  • Handled all disputes/ complaints made with thorough investigation of workout decision made
  • Assist with all tasks in Foreclosure, Bankruptcy, Loss Mitigation, and Escrow departments.
  • Resolved all credit reporting issues
  • Daily use of software platforms Ruth Ruhl , MSP (Director), Encompass, BackInTheBlack, FIlenet, META, EVARS, Neighborhood Watch, Freddie Mac WP2, Fannie Mae, ILS, LMS and LPS to complete assigned Loans
  • Reviewed entirety of loan for accuracy and thoroughness in all departments/ applied detailed research of all claims filed.
  • Completed Underwriting calculations.
  • Verify accuracy of data between documents and systems
  • Manage several loans in different stages simultaneously while following up consistently on new documentation.
  • Complete all closing duties for FHA, VA, Fannie Mae, and Freddie Mac loans with high volume in fast paced environment using multiple computer programs simultaneously.
  • Wore many hats in different departments to aid in all areas on Loss Mitigation team, Post closing team, UW team, Foreclosure, Escrow, Payment Remittance, and Bankruptcy team.
  • Ordered and executed clearance for title, fees and costs, and bankruptcy approval procedures

Loan Review Specialist III

Amerihome Mortgage
2021.01 - 2021.11
  • Pre-purchase review of Conventional, Non-Conforming, FHA, and VA loans files
  • Completed claims process from start to finish for all borrowers
  • Review documentation (credit reports, 1040’s, 1003's, asset statements, etc.) for authenticity, accuracy and completeness. Input any changes into system and re-run AUS
  • Completed disputes with consumer agency reporting
  • Update systems with information pulled from consumer reporting agencies
  • Update systems with information pulled from consumer reporting agencies
  • Audited all Quality Review assignments for accuracy
  • Verify accuracy of data between documents provided and systems (AUS, MAVENT, Encompass, NMLS,etc)
  • Ensure file contains all required documentation and meets acceptable Regulations, Timeframes, and Underwriting (DU,LP,GUS, LQA and Fraud)(TRID & RESPA) standards and complies with established guidelines
  • Review of Title, Legal, Appraisals and Settlement documents to ensure accuracy against AUS

(Automatic Underwriting System)

  • Review applications to ensure completeness and accuracy

Loan Service Representative II

Citizens Business Bank
2019.08 - 2020.02
  • Executed all Payment Remittance ( I.E. Payment receipts, maintaining account information, creating financial reports and processing deposits)
  • Audited all Quality Review assignments for accuracy.
  • Review, analyze and process loan documentation, initial and final CD's/ LE's, income, credit, assets, appraisal, and title. Updated loan operating system (AUS) when required.
  • Pulled all credit reports from consumer agencies and input details into AUS
  • Act as main point of contact for borrower during loan process
  • Manage, coordinate and prioritize multiple loan closings simultaneously including: Loan closing process, documentation, procedures, and compliance (Incl.SBA 504)
  • Pull appropriate documents from Secretary of State Website and verify accounts are active.(Articles of Organization/Statement of Information)
  • Coordinate and Facilitate initial Loan funding

Teller/Universal Associate Banker

JPMorgan Chase
2017.05 - 2019.05
  • Process bank deposits, financial summaries, mortgage loans, and service / maintain account information
  • Process all customer financial accounts on platform side
  • Reviewed documents for accuracy and completeness prior to opening customer accounts and making deposits / withdrawals
  • Processed high volume of cash transactions while simultaneously using multiple systems
  • Organized complex projects, while accommodating changing timelines and priorities
  • Balance the Bank's Vault

Teller/ Banker

Bank Of America
2014.07 - 2015.06
  • Process bank deposits, financial summaries, mortgage loans, and service / maintain account information
  • Process all customer financial accounts on platform side
  • Reviewed documents for accuracy and completeness prior to opening customer accounts and making deposits / withdrawals
  • Processed high volume of cash transactions while simultaneously using multiple systems
  • Organized complex projects, while accommodating changing timelines and priorities
  • Balance the Bank's Vault

Education

Business Administration/Accounting -

San Joaquin Delta College
Stockton, CA

High School Diploma -

Edison High School
Stockton, CA
2012

Skills

  • Ability to prioritize work queue based on important cutoffs
  • Financial Services
  • Consumer Reporting
  • Strong problem solving skills, Ability to think critically
  • Ability to work efficiently and accurately in fast paced environment
  • Excellent PC skills in Microsoft product line including: Word, Excel, and Outlook
  • Telephone Customer Service
  • Strong Processing, Organization, Self-Management, Time-Management, Diligence, and Keen Eye for detail and Quality
  • Working knowledge of Most Financial systems
  • Loan Documentation, QC Analyzing, Data Input, Operations, Financial Statements, Credit Reports, Title Policies
  • Adaptability, Collaboration, Fast Learner
  • Superb Experience Working With Staff and Working Independently with Minimal Supervision
  • Patient, focused, Quality service
  • Written/Oral Comprehension and Communication, Multitasking, Prioritizing skills, and meeting Deadlines
  • Advanced Experience With Underwriting and Financial Software
  • Consumer and Commercial Lending, Risk Management,Compliance
  • Initiative, Decision Making, Client Services

Timeline

Loan Review Specialist III

Amerihome Mortgage
2021.01 - 2021.11

Loss Mitigation Specialist II

CenlarFSB
2020.05 - Current

Loan Service Representative II

Citizens Business Bank
2019.08 - 2020.02

Teller/Universal Associate Banker

JPMorgan Chase
2017.05 - 2019.05

Teller/ Banker

Bank Of America
2014.07 - 2015.06

Business Administration/Accounting -

San Joaquin Delta College

High School Diploma -

Edison High School
Sabrina Robertson