Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Sabrina Rodgers

Topeka,KS

Summary

Dynamic and dedicated professional with extensive experience in customer service at Casey's General Stores Inc. Proven ability to enhance customer satisfaction through effective cash management and strong interpersonal skills. Recognized for training new staff and streamlining operations, contributing to improved service efficiency and team collaboration.

Overview

14
14
years of professional experience

Work History

Cashier

Caseys General Stores Inc
09.2023 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Balanced cash drawer daily, ensuring accurate financial reporting and accountability.
  • Collaborated with team members to improve service speed during peak hours.
  • Trained new employees on register operations and customer service best practices.
  • Monitored inventory levels at checkout, notifying management of low stock items.
  • Implemented promotional displays to increase visibility of seasonal products and specials.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Personal Care Assistant

Amelia Evans
07.2011 - 10.2020
  • Assisted clients with daily living activities, enhancing overall quality of life.
  • Administered prescribed medications following care plans and safety protocols.
  • Implemented personalized care strategies, ensuring client comfort and well-being.
  • Developed strong relationships with clients, fostering trust and open communication.
  • Monitored clients' health status, reporting changes to healthcare professionals promptly.
  • Trained new staff on best practices for client care and safety procedures.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.

Sub Maker, Cashier

SUBWAY®Restaurants
10.2017 - 09.2018
  • Prepared fresh ingredients and efficiently assembled sandwiches to meet customer demands.
  • Collaborated with team members to ensure timely service during peak hours.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Trained new staff on sandwich preparation techniques and operational procedures.

Education

Hordiculture

Montachusette Regional Technical High School
Fitchburg, MA
05-1995

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems

Interests

  • Cooking
  • Baking
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Drawing and Painting
  • I have a passion for photography and editing photos

Timeline

Cashier

Caseys General Stores Inc
09.2023 - Current

Sub Maker, Cashier

SUBWAY®Restaurants
10.2017 - 09.2018

Personal Care Assistant

Amelia Evans
07.2011 - 10.2020

Hordiculture

Montachusette Regional Technical High School

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Sabrina Rodgers