Sabrina Rust
Conroe,TX
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender
Cheddars Stratch Kitchen
05.2024 - Current
- Trained and mentored new staff on cocktail preparation and customer service best practices.
- Crafted signature cocktails, ensuring consistency in taste and presentation for enhanced customer satisfaction.
- Managed inventory levels, tracking supplies to minimize waste and optimize ordering processes.
- Developed innovative drink specials, attracting new clientele and increasing bar revenue during peak hours.
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, ordering supplies to maintain optimal stock without overages.
Meat Wrapper
HEB Grocery Store
10.2022 - 04.2024
- Cut and package various meat products to ensure freshness and quality.
- Maintain cleanliness and organization of work area to meet safety standards.
- Label products accurately with pricing information for customer clarity.
- Assist customers with inquiries regarding meat selection and preparation techniques.
- Monitor inventory levels to ensure adequate stock of popular items.
Curbside Shopper
HEB Grocery Store
11.2021 - 10.2022
- Selected and packed customer orders accurately to ensure quality and freshness.
- Collaborated with team members to optimize order fulfillment processes for increased efficiency.
- Utilized handheld devices to track inventory levels and manage stock availability effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new team members on procedures, tools, and best practices for shopping operations.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Barista
Starbucks
08.2019 - 10.2022
- Prepared high-quality beverages consistently following established recipes and presentation standards.
- Trained new baristas on operational procedures, enhancing team productivity and service quality.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations.
- Engaged customers with exceptional service, fostering a welcoming atmosphere and building loyalty.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
Intern
New Process Steel
03.2019 - 08.2019
- Assisted in developing process documentation and standard operating procedures for production workflows.
- Collaborated with cross-functional teams to identify operational inefficiencies and propose solutions.
- Conducted data analysis to support inventory management and optimize stock levels.
- Implemented quality control measures to ensure adherence to safety and compliance standards.
- Analyzed data sets to identify trends and provide actionable insights for business decisions.
- Developed dashboards using Tableau to visualize key performance indicators for management review.
Server
Olive Garden Restaurant
04.2019 - 05.2019
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders accurately, enhancing dining experience efficiency.
- Trained new staff on restaurant protocols and service standards, fostering team development.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
Education
BBA - Business Administration And Management
Sam Houston State University
Huntsville, Texas, TX12-2023
High School Diploma -
Katy High School
Katy, TX05-2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Complex Problem-solving
- Cash register operation
- Professional appearance
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Cheddars Stratch Kitchen
05.2024 - Current
Meat Wrapper
HEB Grocery Store
10.2022 - 04.2024
Curbside Shopper
HEB Grocery Store
11.2021 - 10.2022
Barista
Starbucks
08.2019 - 10.2022
Server
Olive Garden Restaurant
04.2019 - 05.2019
Intern
New Process Steel
03.2019 - 08.2019
BBA - Business Administration And Management
Sam Houston State University
High School Diploma -
Katy High School