Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Sadoski

Eatonville,WA

Summary

Knowledgeable and dedicated customer service professional in whatever industry . Solid team player with outgoing, positive demeanor and proven skills in establishing relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Semi Permanent Cosmetics Artist

Self Employed
09.2019 - Current
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Grew client base by marketing services.
  • Maintained schedule and kept appointment times.
  • Followed strict safety standards to protect clients from injury or infection.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Educated clients on how to clean and maintain lash extensions.
  • Encouraged repeat business based on quality of service and strength of client relationships.
  • Taught clients how best to care for permanent makeup and prevent problems.
  • Used advanced tools and techniques to create beautiful, custom looks.
  • Maintained full stock of inventory and properly sanitized tools to avoid spread of infection.
  • Taught people to inspire potential permanent cosmetic artists or help people expand knowledge and skills.
  • Scheduled onsite and offsite appointments for clientele.
  • Answered phone calls and emails to schedule client appointments.


Barista

Gravity Coffee
09.2017 - 07.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Barista

Cafe Elite
03.2015 - 08.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Promoted additional items with beverages, increasing store sales.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Education

High School Diploma -

Penn Foster High School
Online

Skills

  • Patient Consultations
  • Costumer service
  • Problem-Solving Ability
  • Closing Sales

Certification

  • Licensed Permanent Cosmetic Artist
  • CPR & First AID

Timeline

Semi Permanent Cosmetics Artist

Self Employed
09.2019 - Current

Barista

Gravity Coffee
09.2017 - 07.2018

Barista

Cafe Elite
03.2015 - 08.2017

High School Diploma -

Penn Foster High School

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Sabrina Sadoski