Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sabrina Sanchez

Summary

Proven track record in enhancing warehouse operations and customer service at Amazon, showcasing expertise in warehouse safety and packing efficiency. Excelled in teamwork and collaboration, significantly improving production quality and workflow. Demonstrated quick learning ability, adapting to new roles and responsibilities with ease, and contributing to a positive shopping experience. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

5
5
years of professional experience

Work History

FC Associate

Amazon
09.2021 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
  • Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.

Hardware Sales Associate

Elliott's Hardware
02.2021 - 09.2021
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
  • Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
  • Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
  • Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
  • Handled returns and exchanges professionally, maintaining customer loyalty while adhering to store policies.
  • Monitored customers for signs of security concerns and escalated issues to management.

Sales Associate

Melrose
04.2019 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Interdisciplinary Art And Design Studies - Design Management Degree

University of North Texas
Denton, TX
05.2026

Associate of Arts - Design Management

Eastfield College
Mesquite, TX
05.2024

High School Diploma -

Uplift Peak Preparatory High School
1474 Annex Ave, Dallas, TX 75204
05.2021

Skills

  • Warehouse Safety
  • Packing Efficiency
  • Loading and unloading
  • Product Packaging
  • Teamwork and Collaboration
  • Quick Learner

Languages

Spanish
Native or Bilingual

Timeline

FC Associate

Amazon
09.2021 - Current

Hardware Sales Associate

Elliott's Hardware
02.2021 - 09.2021

Sales Associate

Melrose
04.2019 - 09.2019

Interdisciplinary Art And Design Studies - Design Management Degree

University of North Texas

Associate of Arts - Design Management

Eastfield College

High School Diploma -

Uplift Peak Preparatory High School

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Sabrina Sanchez