Sabrina Santos
Pembroke Pines,FL
Summary
Professional nurse that is dedicated and knowledgeable willing to learn to grow. An asset to the organization and team that she works for.
Overview
9
9
years of professional experience
Work History
Permit Services Representative
City of Hollywood Building Dept.
2015.01 - 2022.09
- Answered incoming and outgoing calls, scheduled inspections, scanned, printed, copied, and faxed documents, knowledge in Outlook, data entry and filing documents, created labels for permits, spot checked and purged permits, pulled files for other departments, transferred backflows into other programs
Data Management Assistant
City of Hollywood Water Dept.
2014.04 - 2014.12
- Answered incoming and outing calls, checked all previous water applications, made sure the system matches the application, printed screen pages to attach with application, stated incorrect information in spreadsheet and tallied all applications checked and corrected per day, used the Sunbiz and BCPA website to make sure federal tax numbers were correct, scanned, printed, copied, and faxed documents, created service tickets for field representatives
Administrative Assistant
American Business Solutions
2014.02 - 2014.04
- Answered incoming and outgoing calls, created service calls, sales invoices, and purchase orders, data entry and filing documents, scanned, printed, copied, and faxed documents, entered invoices, prepared shipments for delivery and confirmed all tracking information, took inventory on the daily basis, emailed and confirmed statements for vendors and customers, created labels for inventory
Education
Nursing School -
FVI School of Nursing and Technology
04.2024
College Graduate - Associates in Arts - Business Administration and Management
Broward College
01.2018
High School Graduate -
McArthur High School
01.2013
Skills
- Strong Work Ethic
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Excellent Communication
- Quality Inspection
- Customer Relationship Management
- Conflict Resolution
Special Knowledge
- Customer service and satisfaction experience
- Comfortable with public speaking
Technical Skills And Qualifications
- Possess a valid Driver's License with the state of Florida
- High School diploma
- Bilingual and fluent in English and Spanish
- Typing 45 wpm
- Microsoft Word, Microsoft PowerPoint, Microsoft Excel
- Knowledge in QuickBooks
- Knowledge in Outlook
- Capable of performing under pressure and remaining calm in emergency situations
- Capable of quickly learning a given task
- Capable of multi-tasking
- Self-motivated and disciplined leader
- Reliable, punctual, dependable, self-driven, and able to perform in stressful situations
Awards
- Adobe Photoshop Certificate
- Broward County Law Enforcement Explorer Academy Certificate
Volunteer Experience
- Pembroke Pines Police Explorer and volunteer
- Memorial Hospital Pembroke volunteer
- 2011 ING Miami Marathon volunteer
- St. Max Carnival volunteer
- Volunteer Broward
Languages
Spanish
Native or Bilingual
Timeline
Permit Services Representative
City of Hollywood Building Dept.
2015.01 - 2022.09
Data Management Assistant
City of Hollywood Water Dept.
2014.04 - 2014.12
Administrative Assistant
American Business Solutions
2014.02 - 2014.04
Nursing School -
FVI School of Nursing and Technology
College Graduate - Associates in Arts - Business Administration and Management
Broward College
High School Graduate -
McArthur High School