Sabrina Savage
Granbury,TX
Summary
Motivated and dependable professional with over 7 years of experience in fast-paced, customer-facing roles. Skilled in administrative support, scheduling, multitasking, and delivering excellent service under pressure. Known for strong communication, attention to detail, and problem-solving abilities. Currently seeking a part-time opportunity outside of healthcare to apply my transferable skills in a new environment. Adaptable, quick to learn, and committed to being a reliable asset to any team.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Centerwell
Arlington, Texas
04.2024 - Current
- Maintained accurate electronic health records using electronic systems.
- Educated patients on medication usage and follow-up care instructions.
- Communicated effectively with patients to address inquiries and concerns.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant/Receptionist
Methodist Medical Group
Dallas, Texas
03.2020 - 03.2024
- Managed multi-line phone system, handling incoming calls efficiently.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Provided excellent customer service, addressing inquiries promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Referral Coordinator
Methodist Medical Group
Dallas, Texas
01.2018 - 03.2020
- Communicated with patients to explain referral processes and address concerns.
- Collaborated with medical staff to streamline referral workflows and improve efficiency.
- Monitored pending referrals to ensure timely follow-up and resolution of issues.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
Medical Assistant/Referral Coordinator
Family Healthcare Associates
Arlington, Texas
06.2017 - 12.2017
- Managed electronic health records to maintain accurate patient information.
- Coordinated with insurance companies for patient eligibility and authorizations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Certificate - NRCMA
Concorde Career College
Grand Prairie, TX02-2017
High School Diploma -
Advantage Academy
Grand Prairie, TX06-2013
Skills
- Customer service
- multitasking & time management
- Problem solving
- Communication skills
- attention to detail
- adaptible & flexiable
Timeline
Medical Assistant
Centerwell
04.2024 - Current
Medical Assistant/Receptionist
Methodist Medical Group
03.2020 - 03.2024
Referral Coordinator
Methodist Medical Group
01.2018 - 03.2020
Medical Assistant/Referral Coordinator
Family Healthcare Associates
06.2017 - 12.2017
Certificate - NRCMA
Concorde Career College
High School Diploma -
Advantage Academy
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