Dynamic and results-oriented SHRM Certified Professional (SHRM-CP) with a proven track record of driving HR excellence through strategic compensation and benefits administration, employee engagement, and compliance initiatives. Experienced in optimizing HR operations across recruitment, training, employee relations, and leave management, with a focus on aligning people strategies to business objectives. Known for a strong work ethic, integrity, and a commitment to enhancing efficiency, employee satisfaction, and organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Total Rewards Analyst - Compensation
Jostens, Inc.
06.2024 - Current
Administer compensation programs, including base pay adjustments, MIP and SMIP annual/quarterly incentive plans, and specialized compensation initiatives for more than 3600 employees in the US, Canada, Mexico, and the Dominican Republic
Through a developed SharePoint site, evaluate job responsibilities and conduct market analyses to provide recommendations on job grading, salary structure, and FLSA status; increasing HR partner satisfaction and analysis turnaround time
Ensure compliance with compensation programs, adhering to federal, state, and local regulations, as well as internal policies
Maintain comprehensive compensation documentation, including job descriptions, incentive plan details, and program guidelines
Lead compensation projects, such as annual merit/base pay increases, incentive payments, salary surveys, and salary structure updates
Collaboration with HR and Payroll teams to maintain accurate records in compensation systems and process incentive payments efficiently
Analyze total rewards data in the market and internal compensation trends, and report metrics to provide actionable insights that drive strategic business decisions
Provide backup support for benefits administration, assisting with health and welfare plan operations, retirement plan tasks, leave management, and resolving employee inquiries related to benefit eligibility, enrollment, and claims
Sr. HR Business Partner (promotion)
New Perspective Senior Living
10.2023 - 05.2024
Mentored and trained 2 new HR department employees, focusing on employee relations best practices
Provided one-on-one coaching to HR employees, enhancing their skills in conflict resolution and employee engagement
Led companywide employee engagement surveys and created 23 location-specific action plans, addressing areas of concern proactively to improve satisfaction rates
HR Business Partner
New Perspective Senior Living
09.2022 - 10.2023
Developed sustainable and repeatable process improvements to meet business growth and quality goals
Advised and consulted with leaders and employees during difficult and highly complex HR issues, including performance management, corrective/disciplinary action, and investigations
Worked closely with leaders and employees to improve work relationships, drive employee engagement and satisfaction, build morale, and increase productivity and retention
Provided guidance and input on senior living community restructures, workforce planning, and succession planning
Ensured compliance with federal, state, and local laws and regulations, company policies, and procedures for senior living communities across eight states
Conducted internal and external compensation analysis to ensure internal equity and competitiveness in the market
Made strategic, data-driven compensation and incentive decisions utilizing data analytics programs to identify and report on trends within the business and industry
HR Generalist (promotion)
Emergency Physicians Professional Association
07.2019 - 09.2022
Served as the dedicated HR point of contact, providing comprehensive HR support to over 400 employees across diverse roles (physicians, clinicians, Urgency Room staff, and business office) within multiple healthcare systems, including The Urgency Room, Allina, M Health Fairview, CentraCare, and HealthPartners/Park Nicollet
Administered employee benefits programs by assisting with enrollments, providing education on benefits options, resolving claims issues, reporting changes, and reconciling invoices for timely payments
Acted as a member of the Compensation Committee, responsible for creating, implementing, and evaluating compensation packages to enhance employee satisfaction and retention
Managed recruitment initiatives for both exempt and non-exempt employees, including physicians, clinicians, business office and temporary employees, ensuring comprehensive new-employee onboarding and participation in orientation sessions
Maintained effective employee relations by facilitating communication between departmental supervisors, business associates, and employees, ensuring adherence to HR policies and compliance procedures
Collaborated with managers and employees to resolve complex employee relations issues, focusing on performance management, corrective actions, conflict resolution, counseling, and terminations
Managed the complete cycle of an employee's leave of absence, from initial request through return to work, ensuring strict compliance with federal and state regulations (e.g., FMLA, ADA), disability, and other benefit policies
Assisted in the affirmative action program by preparing and submitting the EEO-1 annual report and maintaining records to ensure compliance with EEO regulations
Collaborated closely with the company's workers' compensation provider to manage the end-to-end process of claims, from initial filing through resolution, ensuring timely processing and comprehensive support for injured employees
Contributed to a culture of continuous improvement by recommending and implementing enhancements to existing technologies, methods, and procedures
Created and deployed over 20 targeted learning modules within the Learning Management System (LMS), alongside delivering tailored orientation materials for various healthcare provider roles (e.g., physicians, nurses, technicians).
HR Assistant
Emergency Physicians Professional Association
06.2017 - 07.2019
Supported HR and benefits operations, assisting with benefit enrollment updates, employee benefit education, workers' compensation claims processing, and OSHA compliance
Coordinated new hire onboarding and employee offboarding processes, ensuring a smooth transition and compliance with company policies
Maintained HRIS records (ADP WorkforceNow), compiling reports as requested to support compliance and operational needs
Responded to employment inquiries, providing guidance on employment policies and procedures within established guidelines
Provided administrative support through correspondence preparation, report drafting, meeting coordination, confidential document handling, filing, deadline tracking, and minute-taking
Assisted with benefit statement reconciliation, ensuring accuracy in reporting
Coordinated logistics for the annual employee performance appraisal process, ensuring smooth execution and documentation
HR Coordinator
The Waters Senior Living
09.2015 - 05.2017
Conducted employment verifications and responded to compensation inquiries from external agencies
Reviewed, verified, and processed all employee new hire paperwork/activities, terminations, and status changes within HRIS (Paycom and ADP WorkforceNow)
Supported annual compliance through completing OSHA logs, 401k auditing, worker's compensation audits and managing governmental docs vendor relationships
Managed worker's compensation documentation by entering FROIs on providers claim websites
Supported performance management by tracking annual review completion and compensation changes
Tracked required healthcare certifications based on state regulation requirements for CNA, LPN, and RN licensure's
Served as the HR resource for all leave requests, ensuring compliance with country, federal, state, or local requirements and company policy
Maintained up-to-date job vacancy information on company's internal portal
Collaborated with the Health and Wellbeing team to develop and manage company-wide employee wellbeing programs and activities
Executed employee benefits administration, including the open enrollment process, new-hire benefit processing, and effective communication of benefits plan information to employees
Education
Associate of Arts - Human Resource Management
Waldorf University
Forest City, IA
Skills
HRIS Administration (Paycom, ADP, UKG)
Compensation and Benefit Plans Administration
Performance Management and Employee Relations
Onboarding, Training and Development
Full Cycle Recruitment
Leave and Accommodations Management
Certification
SHRM-CP, 02/01/21 - 02/28/30
HRCI Pro: Compensation and Benefits, 04/01/24
Workplace Mental Health Ally Certification (Psych Hub), 12/01/23
Human Resource Generalist Certificate (U of M, CCAPS), 04/01/19
Certificate in Health Plan Navigation (IFEBP), 08/01/18