Sabrina Schroeder
Phoenix,AZ
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
43
43
years of professional experience
Work History
In Office/Remote Office Manager
Fortunato Construction
Cliffwood, NJ
10.2006 - 04.2019
- Oversaw daily clerical and administrative office activities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Trained and mentored new Environmental Inspectors in dredging policies, daily task execution and industry best practices.
- Ensured that all operations met federal and state laws while working closely alongside Army Corp. of Engineers.
- Improved operational efficiencies, managing work requests from contractors, pricing and changes.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare, when necessary, for staff traveling to domestic locations.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Administrative Assistant Manager
CVM Engineers Inc.
Oaks, PA
09.2007 - 10.2010
- Performed AR/AP using Quickbooks by preparing expense reports, purchase orders and invoices.
- Used SAGE and Powerpoint to create presentations, reports and spreadsheets.
- Interacted with customers by phone, email or in-person to provide information.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Reconciled account files and produced monthly reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Sourced vendor prices and negotiated for optimal savings, for special projects.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Office Manager
Scheid Reality
Philadelphia, PA
06.1994 - 01.2007
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Generated and completed weekly payroll from start to finish for staff of thirty.
- Greeted visitors promptly and directed to correct locations.
- Produced professional and error-free business correspondence and spreadsheets.
- Executed all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Liaised with customers, addressed inquiries, and answer billing questions to provide outstanding customer care.
- Supported clerical needs for five department supervisors, including taking messages, scanning documents and routing business correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Created new work orders and filed completed jobs using five drawer, vertical and horizontal filing system.
Lead Server/Bartender Shift Manager
Murphys Bar
Norristown, PA
06.1995 - 12.2000
- Recommended daily specials, wine selections and desserts to guide a high volume of customers toward more profitable items.
- Maintained guest satisfaction by recording orders, anticipating needs and partnering with team members to efficiently deliver food and beverages to tables in a timely manner.
- Checked guests' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Operated POS/'DISH' terminals to input orders, split bills and calculate totals.
- Assisted individuals in selecting meal options, and recommended alternative items for those with gluten intolerance and food allergies.
- Communicated effectively with kitchen staff regarding guests’ allergies, dietary needs and other special requests.
- Managed closing duties, including restocking non-perishables to keep pantry well supplied, reconciling cash drawer and completing inventory for the bar.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Trained 15 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Sales Manager's Assistant
Fazio's Produce
Conshohocken, PA
10.1988 - 12.1997
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Met with vendors, property managers, delivering presentations and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Researched competitors' activities and products to uncover new trends
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Used vendor expertise to deliver educational content to sales team.
Education
Phlebotomy/Medical Assistant Certification
Star Academy
Norristown09.2013
Basic Studies
Archbishop Kennedy High School
Conshohocken, PA06.1994
Skills
- Accounts payable and receivable
- Strong written, verbal and problem solving skills
- Detail oriented
- Self-directed
- Clerical Experience
- Proficient in Microsoft Outlook/Word/Excel
- CRM Software
- Office Management
- Policy and Procedure Modification
- Report Preparation and Analysis
- Budgetary Planning
- Team Management
- Staff Training
- Executive Travel
- Calculating Liabilities
- Account and Ledger Reconciliations
- Licensing Requirements
- Job Bidding
- Monthly Closings
- Deposit Collection
- Intuit QuickBooks
- Calculating Deductions
- Cash Flow and Reconciliation
- Maintenance Coordination
- Information Security
- Vendor Liaising
- Microsoft Publisher
- Client Correspondence
- Payroll Administration
- Preparing Proposals
- Profit and Loss Statements
- Travel Arrangement Management
- Data Analysis and Modeling
- System Updates
- Office Equipment Management
- Adaptable and Resilient
- Documentation
- Leadership and Change Management
- Maintenance Requirements
- Diligent Follow Through
- Contracts and Vendor Agreements
- Confidence and Drive
- Skilled in Microsoft Office
- Employee Timesheet Processing
- Database Maintenance
- Employee Motivation
- Remote Work Coordination
- Administration and Operations
- Research and Analysis
- Friendly and Relatable
- Delegation and Work Assignment
- Special Event Projects
- Scoping Components
- Data Communications
- Year-End Reconciliation
- Office production evaluation
- Technology-based navigation
- Remote Management
- Remote Support Management
- Remote access support
- Advanced MS Office Suite
- Microsoft Office Suite
- Intuit Quicken Rental Property Manager
- Accounts payable and receivable
- Microsoft Office Suite proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Administrative Assistant Manager
CVM Engineers Inc.
09.2007 - 10.2010
In Office/Remote Office Manager
Fortunato Construction
10.2006 - 04.2019
Lead Server/Bartender Shift Manager
Murphys Bar
06.1995 - 12.2000
Office Manager
Scheid Reality
06.1994 - 01.2007
Sales Manager's Assistant
Fazio's Produce
10.1988 - 12.1997
Phlebotomy/Medical Assistant Certification
Star Academy
Basic Studies
Archbishop Kennedy High School
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