Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Seitler

Reno,NV

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer loyalty at Grand Sierra Resort and Casino through exceptional relationship-building and keen observation skills. My expertise in money handling and commitment to excellent guest service have consistently driven success, demonstrating reliability and a strong ability to multitask across diverse roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Table Games Dealer

Grand Sierra Resort and Casino
08.2022 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Learned and followed company procedures to maintain consistency and standards.
  • Kept gaming areas clean and organized to maintain safe and secure environment.

Cashier

Maverik Adventure's First Stop
01.2020 - 02.2021
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

WinCo Foods
07.2018 - 11.2019
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.

Assistant Manager

Burger King
12.2017 - 03.2018
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Team Member

Burger King
11.2016 - 12.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

Spanish Springs High School
Sparks, NV
06.2019

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Guest service
  • Currency exchange
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Relationship building

Certification

Alcohol Awareness Card

Timeline

Table Games Dealer

Grand Sierra Resort and Casino
08.2022 - Current

Cashier

Maverik Adventure's First Stop
01.2020 - 02.2021

Cashier

WinCo Foods
07.2018 - 11.2019

Assistant Manager

Burger King
12.2017 - 03.2018

Team Member

Burger King
11.2016 - 12.2017

Spanish Springs High School

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Sabrina Seitler