Sabrina Smole
Southington
Summary
Dynamic professional with a strong background in management and customer service, demonstrated at Giovanni’s Pizzeria. Skilled in time management and organizational strategies, I enhanced operational efficiency and customer satisfaction. Proven ability to foster positive relationships and maintain accurate records, ensuring a seamless experience for both staff and patrons.
Overview
2023
2023
years of professional experience
Work History
School Bus Driver
The New Britain Transportation
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
File Clerk
Giovanni’s Pizzeria
10.2018 - 06.2022
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Assistant Manager
Giovanni’s Pizzeria
10.2016 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Southington High School
Southington06.2018
Skills
- Time management
- Management
- Communication skills
- Organizational skills
- Computer skills
- Customer service
- Phone etiquette
Timeline
File Clerk
Giovanni’s Pizzeria
10.2018 - 06.2022
Assistant Manager
Giovanni’s Pizzeria
10.2016 - 06.2022
School Bus Driver
The New Britain Transportation
Southington High School
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