Sabrina Soto
Brooksville,FL
Summary
Manager
Overview
16
16
years of professional experience
1
1
Certification
Work History
Backline Coordinator
Potbelly Sandwich Shop
Manager
Golden Corral Buffet and Grill
11.2023 - Current
- Oversee all food preparations
- Manage stock levels and minimize waste through efficient inventory control
- Train and develop staff
- Process payroll
- Create weekly staff schedules
- Develop rapport with guests
- Monitor food and labor costs
- Ensure all health and safety guidelines are followed
- Handle incoming and outgoing cash
Manager
Sbarro
02.2016 - 09.2023
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Enforced work practices and procedures to reduce workplace safety and health hazards
- Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Executed, trained, and monitored proper cash control procedures
- Responded to and answered several calls/emails daily.
Cash/Inventory Manager
Legends Hospitality
10.2012 - 06.2015
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Provided efficient and courteous service to customers at all times
- Met deadlines while maintaining high-quality deliverables
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Cash/Inventory Manager
Legends Hospitality LLC
04.2009 - 07.2011
- Maintained and balanced the daily cash balances for 5-10 tills
- Supervised cashiers and their registers as well as operated register
- Handled customer complaints and issued refunds
- Provided a record of drops and organized all receipts for tills
- Insured all drops were completed throughout the day
- Recorded starting and ending inventory of products used on a day to day basis
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Education
A.O.S in Restaurant Management -
Art Institute of New York
05.2007
Skills
- Fire Safety Regulations
- Sales Activities
- Health and Safety Regulations
- Train Employees
- Order Supplies
- Customer Service
- Verbal and Written Communication
- Customer Relationship Management
- Manage Budgets
- Staff Management
- Employment Law
- Cost Management
- Quality Standards
- Team Leadership
- Greet Guests
- Budgeting and Cost Control
- Coaching and Mentoring
- Manage Inventory
- Managing Routines
- Time Management
- Waste Management
- Assist Customers
Certification
Food Handlers Certificate NY
References
References available upon request
Timeline
Manager
Golden Corral Buffet and Grill
11.2023 - Current
Manager
Sbarro
02.2016 - 09.2023
Cash/Inventory Manager
Legends Hospitality
10.2012 - 06.2015
Cash/Inventory Manager
Legends Hospitality LLC
04.2009 - 07.2011
Backline Coordinator
Potbelly Sandwich Shop
Food Handlers Certificate NY
A.O.S in Restaurant Management -
Art Institute of New York
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