Sabrina Sthay
Acworth,GA
Summary
I am highly motivated and dedicated professional with a diverse background in the medical field and a strong passion for new challenges. Graduating a year ahead of schedule with an English degree and a minor in writing. In addition, I am equipped with exceptional communication and language skills, including fluency in American Sign Language. With a hard of hearing background, I bring a unique perspective and a profound understanding of accessibility and inclusion. Having accumulated extensive experience and knowledge in the medical field, I am now looking forward to leveraging their transferable skills to embark on a new career path. Proactive, detail-oriented, and adaptable, I am eager to contribute to a dynamic and collaborative work environment.
Overview
4
4
years of professional experience
Work History
Clinic Manager
The Joint Chiropractic
08.2023 - Current
- Hired, trained and supervised employees to maintain team of high performers.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Patient Scheduling Coordinator
DESSNA
08.2021 - 08.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
- Managed office bookkeeping with insurance billing and patient payments.
Administrative Assistant
Gallaudet University
09.2019 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Arts - English
Gallaudet University
Washington, DC08.2021
Skills
- Administrative Leadership
- American Sign Language
- Space Planning
- Scheduling
- Technical Troubleshooting
- Conflict Resolution
- Customer Service
- Records Management
- Organizational Skills
Languages
American Sign Language
Full Professional
English
Native or Bilingual
Timeline
Clinic Manager
The Joint Chiropractic
08.2023 - Current
Patient Scheduling Coordinator
DESSNA
08.2021 - 08.2023
Administrative Assistant
Gallaudet University
09.2019 - 10.2020
Bachelor of Arts - English
Gallaudet University
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