Business Development Manager / Recruiting and Operations Lead
Bridgford Foods
06.2022 - Current
Recruit, hire, onboard, train, and develop sales professionals across a 15 state territory, maintaining employee retention above 90%.
Led workforce planning, talent acquisition, and performance management initiatives supporting regional growth.
Developed employee coaching and training programs that improved productivity, retention, and overall team performance.
Coordinated operational planning, scheduling, travel logistics, and cross functional support for regional sales teams.
Consistently ranked among the Top 10 sales reps nationally out of 250 team members.
Recipient of H.H. Bridgford Award of Excellence (2024) and Top 10 MVP Award (2023).
Scan Department Manager
Sprouts Farmers Market
Denver, CO
12.2021 - 05.2022
Responsible for all department functions including supervision of weekly schematic resets, weekly and monthly price changes, weekly audits, store walks, and priority execution of manager special adjustments.
Forecasted department needs of labor to effectively delegate tasks in order of priority; verifying accuracy of corporate and legal guidelines during regular audits, and the timely correction of any discrepancies.
Ensured seamless communication by collaborating with departmental stakeholders daily to ensure effective prioritization of daily needs and goals.
Performed limited administrative and HR functions on a day to day basis unless escalation was required with HR and store management.
Owner & Director of Operations
Zen Construction LLC
Denver, CO
04.2016 - 12.2021
Founded and directed a construction operations consulting firm supporting contractors nationwide with workforce development, recruiting, operational strategy, and organizational growth initiatives.
Designed and implemented recruiting systems, onboarding programs, and employee development initiatives that increased client revenue by up to 100% within 6 months.
Advised business owners on organizational design, workforce planning, leadership development, operational strategy, operational scalability, and process improvement initiatives.
Directed projects exceeding $1M in contract value while leading teams of up to 29 employees.
Developed leadership training and mentoring programs that improved employee engagement, retention, and advancement opportunities.
Jewelry Warranty Specialist
Shane Co. Jewelers
Denver, CO
02.2014 - 02.2015
Managed warranty operations, quality control, and cross-functional coordination for customer repair programs at corporate headquarters.
Implemented tracking and process improvements that increased departmental efficiency by more than 15% while improving asset accountability.
Reconditioning District Manager
Carhop
Bay Area, CA
06.2010 - 08.2013
Managed all department operations for 5 dealerships across California, including department administration, HR, training, supervision and delegation, profit and loss, vehicle inventory management, and sales support.
Led district improvement initiatives that moved the region from 7th to 1st place in operational efficiency among 9 districts within 12 months.
Improved overall department efficiency from 72% to 90% within 1 fiscal year and simultaneously lowered district department cost by 37%.
Built a collaborative team culture focused on communication, accountability, and continuous improvement.
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Education
Associate of Science - Business Administration
Pima Community College
Tucson, AZ
Skills
Team leadership
Business development and planning
Customer service
Negotiations
Decision-making
Relationship building and management
Strategic planning
Relationship building and rapport
Team collaboration
Mentoring and coaching
Account management
Verbal and written communication
Operations
CRM management
Relationship development
Sales leadership
Process improvement
Vendor management
Project management
Business administration
Training and development
Training and mentoring
Performance evaluations
Territory management
Market research
Quality control
Client consultations
Cost management
Competitor monitoring
Stakeholder communication
Account development
Staff management
Issue resolution
Database management
Order management
Team building
Territory and account management
Consultative and relationship selling
Timeline
Business Development Manager / Recruiting and Operations Lead