Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Taylor

Bella Collina,FL

Overview

22
22
years of professional experience

Work History

Server/Cashier

Sofrito Latin Cafe
01.2024 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Customer Support

JetBlue Airlines
09.2021 - Current
  • Provided exceptional customer support, handling inquiries and complaints professionally and efficiently.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Provided schedule, routing and fare information to assist customers with ticket purchases.
  • Answered customer inquiries regarding ticket availability, pricing and event information.

Server/cashier

Hilton Grand Vacations
12.2016 - 10.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces from scratch when needed.

Sales Associate

Ralph Lauren
04.2009 - 02.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Admissions Assistant

NYC Department of Environmental Protection
03.2003 - 08.2005
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Generated reports to track employee time and attendance.
  • Operated switchboard and routed incoming calls to appropriate departments.

Education

Business Administration

York College
Jamaica, NY
05-1992

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server/Cashier

Sofrito Latin Cafe
01.2024 - Current

Customer Support

JetBlue Airlines
09.2021 - Current

Server/cashier

Hilton Grand Vacations
12.2016 - 10.2020

Sales Associate

Ralph Lauren
04.2009 - 02.2020

Admissions Assistant

NYC Department of Environmental Protection
03.2003 - 08.2005

Business Administration

York College

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Sabrina Taylor