SABRINA TEDESCO
Averill Park,USA
Summary
Energetic office assistant with 8+ years experience in high-level executive support roles. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Server
Lanie's Cafe
02.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Assistant to the Director of Operations
Richmor Aviation
01.2018 - 09.2024
- Manage data in spreadsheets and reports
- Keep Pilot records and schooling up to date
- Organizing Pilots school schedule
- Checking Homeland Security daily on a No Fly check list
- Logging Flights and Fuel daily
- Keeping the office data and database up to date
- Verify payments and deposits made through the company account and coordinate with bank info
- Providing support in managing reporting and auditing
- Submit consolidated bi-weekly information together with supporting documentation
- Managed schedules and travel arrangements for the Director of Operations, optimizing time management and productivity.
- Coordinated with various departments for seamless execution of projects, meeting deadlines and maintaining high-quality standards.
- Supported the Director of Operations in executing strategic initiatives, contributing to overall organizational success.
- Provided comprehensive administrative support to the Director of Operations, enabling them to focus on their core responsibilities.
- Maintained accurate records of departmental activities, facilitating easy access to essential data when needed.
- Updated and maintained confidential databases and records.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Data Entry
DiRad Technologies
11.2020 - 03.2021
- Received calls from patients to register them for Telehealth Virtual appointments with physicians for Covid and Urgent Care
- Took patients demographics and insurance information
- Verified Patient’s insurance information
- Manage data in spreadsheets and reports
- Followed data entry protocols, rules and regulations.
- Improved overall clinic efficiency with diligent record-keeping and accurate data entry.
- Reduced order processing time with accurate data entry and prompt communication.
- Managed office tasks efficiently, ensuring timely completion of paperwork and data entry.
- Expedited data entry tasks by utilizing advanced software tools and keyboard shortcuts.
- Developed proficiency in using various software programs for efficient data entry operations.
- Performed data entry tasks accurately, maintaining up-to-date databases for future reference.
- Answered and directed phone calls, filed documents, performed data entry and handled billing.
Food Service Professional
Kay's Pizza
04.2011 - 04.2020
- Maintained full knowledge of bar and menu items and made recommendations
- Delivered quality food and beverage service to guests in a responsible manner
- Delivered food and beverage orders within established timeframes
- Maintained familiarity with the latest in sanitation standards
- Processed cash, credit card and voucher payments
- Maintained bar stocks, replenishing daily as necessary
- Maintained a neat professional appearance
- Served each guest with a sincere, positive, pleasant and enthusiastic attitude
- 13 + years bartending experience
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Data Entry Coordinator
Albany Medical Center
02.2007 - 06.2009
- Verified that information in the computer system was up-to-date and accurate
- Compiled statistical information for special reports
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses
- Strictly followed all federal and state guidelines for release of information
- Wrote clear and detailed clinical phone messages for physicians
- Arranged and assisted with hospital admissions
- Maintained an organized logging system for tracking test results
- Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
- Carefully prepared, reviewed and submitted patient statements
Office Assistant/ Technician
Access Health Systems
02.1999 - 07.2007
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Received and screened a high volume of internal and external communications, including email and mail
- Managed maintenance records of equipment
- Scheduled and confirmed appointments for entire management team
- Handled and processed confidential patient information
Education
Multiple courses taken in computer programs including Excel, Microsoft, QuickBooks
Schenectady Community College
Schenectady, New YorkAssociate of Arts - Liberal Arts
Hudson Valley Community College
Troy, New York01.2009
High School Diploma - Regents
Troy High School
Troy, New York01.1996
Skills
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Advanced MS Office Suite knowledge
- QuickBooks expert
- Medical terminology
- Workers' compensation knowledge
- Strong Work Ethic
- Exceptional customer service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Time Management
- Microsoft Excel
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Appointment Scheduling
- Data organization
- Verbal Communication
- Deadline-oriented
- Spreadsheets
- Prioritization
- Client Relations
- Resourceful
- Records administration
- Confidential Document Control
References
Available Upon Request
Timeline
Server
Lanie's Cafe
02.2021 - Current
Data Entry
DiRad Technologies
11.2020 - 03.2021
Assistant to the Director of Operations
Richmor Aviation
01.2018 - 09.2024
Food Service Professional
Kay's Pizza
04.2011 - 04.2020
Data Entry Coordinator
Albany Medical Center
02.2007 - 06.2009
Office Assistant/ Technician
Access Health Systems
02.1999 - 07.2007
Associate of Arts - Liberal Arts
Hudson Valley Community College
High School Diploma - Regents
Troy High School
Multiple courses taken in computer programs including Excel, Microsoft, QuickBooks
Schenectady Community College
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