Worked with Directors in the Operations Department to reconcile invoices and credit card expenses.
Participated in operations team meetings to coordinate and assign project management tasks.
Organized spaces, materials and catering support for internal and client-focused meetings.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Created and maintained well-organized electronic and hard copy files to support business processes.
PEOPLE & IDEA COORDINATOR
Norton Museum of Art
02.2024 - 02.2025
Assisted in the recruitment process, including job postings, screening of resumes, scheduling interviews, conducting reference checks and making offers.
Drafted documents such as employment contracts, offer letters, termination notices and other correspondence.
Conducted new hire orientations to ensure employees understand company policies and procedures.
Created and maintained employee records in accordance with established guidelines.
Organized and facilitated employee training and development programs.
Managed payroll processing including time tracking, attendance monitoring and leave requests.
HUMAN RESOURCES OFFICE ADMINISTRATOR
SLAM! Boca Raton Charter School
06.2022 - 01.2024
Maintained employee records, ensuring accuracy and confidentiality of all documents
Monitored compliance with employment laws and regulations
Processed new hire paperwork and conducted onboarding orientations
Prepared reports regarding personnel related activities such as turnover rate, absenteeism
Performed payroll functions including calculating hours worked and overtime pay rates
Advised managers on disciplinary actions when necessary while following company policies and procedures
Answered questions from current or potential employees regarding benefits packages or other HR related matters
Ensured that all relevant forms were completed correctly before processing any changes in employee status
Regularly updated HR databases to reflect employee information, changes in benefits and other details
Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
FRONT DESK RECEPTIONIST
SLAM! Boca Raton Charter School
07.2021 - 07.2022
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
Maintained an organized reception area and ensured that all guests were attended to promptly
Managed incoming and outgoing mail, courier services, faxes and other correspondence
Performed data entry into computer systems to maintain accurate records of customer information
Provided administrative support such as filing documents, photocopying and scanning materials.
FRONT DESK RECEPTIONIST
Dr. Maureen L. O'flanagan, DDS, PA
06.2020 - 06.2021
Verified that patients had proper insurance coverage prior to any procedures or appointment scheduling
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
Updated all patient and insurance data regularly and carefully inputted changes into company's computer system
Instructed clients on amounts covered under benefits plans in easy-to-understand terminology
Checked documentation for appropriate coding, catching errors and making revisions
Filed and submitted insurance claims
Double-checked and reviewed documentation for denied and accepted insurance claims.
AFTERSCHOOL COUNSELOR
Sandpiper Shores Elementary School
08.2018 - 03.2020
Helped students build the skills necessary to persevere with challenging tasks and excel in later grades
Encouraged students to explore hands-on and play-based learning opportunities to expand their horizons
Consulted with administrators and fellow educators to discuss and meet the needs of individual students
Built a positive and encouraging classroom environment by modeling good behaviors and using positive reinforcement techniques.
FILE CLERK
FMS Bonds, Inc.
02.2016 - 07.2018
Examined, categorized and sorted incoming documents
Maintained physical and computer-based filing systems
Tracked incoming and outgoing files and materials
Responded to internal and external requests for information
Created reports, correspondence and spreadsheets with Microsoft Office programs.