Sabrina Thomas
Austin,TX
Summary
Collaborative leader skilled in fostering an engaged and empowering work culture through effective partnership with coworkers. Demonstrated success in building and maintaining strong relationships with diverse stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Outdoorsy
10.2023 - Current
- As the General Manager of Outdoorsy Hill Country property, I am entrusted with overseeing and directing daily operations, ensuring exceptional guest experiences across food and beverage service, housekeeping, and retail operations
- Led and managed a $11 million project to transform raw land into a fully operational glamping retreat, overseeing all phases from planning and permitting to construction and launch. I directly managed all phases of the project, ensuring adherence to timelines, budgets, and quality standards.
Director of Food And Beverage
The Videre Estate
02.2023 - 10.2023
- As the Director of Food and Beverage at The Videre Estate, I spearheaded the development and launch of the entire F&B department from the ground up
- The role encompassed new business development, where I successfully secured high-profile catering sales and established strong client relationships
- Meticulously recruited and trained a top-notch team, ensuring exceptional service standards for guests
- Continued expertise in planning and executing large-scale events, from initial concept through to flawless execution, ensured every wedding was a memorable and seamless experience
- Leadership and strategic vision were instrumental in positioning the venue as a sought-after destination for luxury weddings.
General Manager
RR12 The Supper Club of Wimberley
05.2022 - 02.2023
- Spearheaded the successful launch of new a restaurant, adeptly managing business operations
- Skilled in cultivating high-performing teams through effective leadership, fostering a culture of employee engagement, and unwavering dedication to driving excellence in customer service and operational efficiency
- I joined the company at the initial stage of property development from a business office into a fine dining establishment
- I recruited and onboarded the initial staff, achieving an 80% retention rate after the first year, and I oversaw the construction of new facilities and assisted in developing foundational systems and processes for the business.
Assistant Manager & Event Coordinator
Trattoria Lisina
06.2020 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Carefully interviewed, selected, trained, and supervised staff.
Recreational Therapy Intern
Lakeshore Foundation
01.2020 - 05.2020
Education
St. Pius X Catholic High School
Bachelor's Degree - Therapeutic Recreation/Recreational Therapy
Georgia Southern University
01.2020
Associates - General Studies
Central Alabama Community College
01.2017
Skills
- Budget Management
- Forecasting
- Expense Management
- Construction Management
- Start-up Ventures
- Business Relationship Management
- Customer Service Management
- Operations Management
- Logistics Management
- Customer Retention
Certification
- TABC Certification, Texas Alcoholic Beverage Commission, 03/01/24, 03/01/29
- Food Safety Manager Certification, Learn2Serve, 03/01/24, 03/01/29
- Certified Therapeutic Recreation Specialist (CTRS), National Council for Therapeutic Recreation Certification
Timeline
General Manager
Outdoorsy
10.2023 - Current
Director of Food And Beverage
The Videre Estate
02.2023 - 10.2023
General Manager
RR12 The Supper Club of Wimberley
05.2022 - 02.2023
Assistant Manager & Event Coordinator
Trattoria Lisina
06.2020 - 05.2022
Recreational Therapy Intern
Lakeshore Foundation
01.2020 - 05.2020
Bachelor's Degree - Therapeutic Recreation/Recreational Therapy
Georgia Southern University
Associates - General Studies
Central Alabama Community College
St. Pius X Catholic High School
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