Sabrina Tisdale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
6
6
years of professional experience
Work History
Office Assistant/ Direct Care Worker
GP Compassionate Care
10.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Help maintain a routine schedule for residents, cook dinner, grocery shopping, doctor appointments, ensure medications are taken, ect.
- Help with the care of residents with TBI (traumatic brain injury)
Bartender
Goodfellas Lounge
04.2022 - 04.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized bar area, adhering to health and safety standards to ensure guest wellbeing.
- Trained new bartenders on mixing techniques, recipes, and proper customer service etiquette for consistent service quality.
- Promoted special events and themed nights at the bar via social media platforms, attracting larger crowds during slow periods.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Closing Assist Agent
United Wholesale Mortgage
06.2021 - 04.2022
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Collaborated with title companies, attorneys, and lenders to ensure smooth closings for clients.
- Reviewed contract terms to identify any discrepancies or potential issues before proceeding with the closing process, avoiding last-minute complications or delays.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Pharmacy Technician
Meijer Pharmacy
08.2018 - 06.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
Education
GED -
Henry Ford Ii High School
Sterling Heights, MI2019
Skills
- Customer Service
- Time Management
- Data Entry
- Organizing and Categorizing
Timeline
Office Assistant/ Direct Care Worker
GP Compassionate Care
10.2023 - Current
Bartender
Goodfellas Lounge
04.2022 - 04.2024
Closing Assist Agent
United Wholesale Mortgage
06.2021 - 04.2022
Pharmacy Technician
Meijer Pharmacy
08.2018 - 06.2021
GED -
Henry Ford Ii High School