Motivated and hard working with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Coding Auditor/Educator Specialist- Ambulatory
Phoenix Children Hospital
03.2022 - Current
Audits coder and providers for accuracy and quality while providing education and documentation opportunities.
Develop quality audit reports that analyze the data, identify trends/opportunities and proposes strategies for resolution and education.
Stay current of coding, compliance and billing requirements by various government/regulatory agencies and payors to effectively apply this knowledge to complex coding, quality and compliance situations.
Conduct quality assessment reviews as pre-billing audits and include outpatient and inpatient reviews
Stay current of coding, compliance and billing requirements by various government/regulatory agencies and payors to effectively apply this knowledge to complex coding, quality and compliance situations.
Coding Specialist
Quadris
08.2021 - 03.2022
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Coding/Compliance Auditor & Education Specialist
Spokane Teaching Health Clinic
02.2016 - 04.2021
Developed nine month curriculum for each Resident year in Internal and Family Residency programs as well as training materials.
Conducted chart audits for physician documentation requirements and provided one on one feedback to Residents and Faculty.
Presented monthly group teaching to Residents for coding education.
Created and prepared reports, arrange data into format for presentation.
Analyzed all audit results and resolved all compliance issues.
Demonstrated ability to provide positive feedback in constructive manner.
Developed and maintained good working relationship with peers, physicians and staff members.
Followed established company compliance, policies, procedures and protocols.
Diagnosis Coder
PAML
08.2015 - 12.2015
Reviewed lab slips and add appropriate diagnosis code(s).
Demonstrated the ability to work in high volume environment while maintaining quality standards.
Verified data for integrity and accuracy.
Responded to customer request via telephone or email and effectively answered questions and inquires.
Dairy/Frozen Food Department Manager
Safeway
06.1991 - 05.2012
Provided exceptional customer service, promptly addressing inquiries and assisting shoppers in locating desired products within the frozen food aisles. and/or dairy department.
Analyzed sales data to identify trends and adjust inventory levels accordingly for maximum profitability in the frozen food section.
Contributed to overall store success by consistently meeting or exceeding sales targets for the frozen food and dairy department and maintaining high standards of customer service.
Education
Associate of Science - Health Information Management
Spokane Community College
Spokane, WA
06.2015
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Strong computer skills
Communicate effectively and professionally physicians, co-workers and management
Maintain high level of confidentiality regarding all patient demographics and medical information while strictly adhering to HIPAA rules and regulations
Certification
RHIT - Registered Health Information Technician
CPC- Certified Professional Coder
Timeline
Coding Auditor/Educator Specialist- Ambulatory
Phoenix Children Hospital
03.2022 - Current
Coding Specialist
Quadris
08.2021 - 03.2022
Coding/Compliance Auditor & Education Specialist
Spokane Teaching Health Clinic
02.2016 - 04.2021
Diagnosis Coder
PAML
08.2015 - 12.2015
Dairy/Frozen Food Department Manager
Safeway
06.1991 - 05.2012
Associate of Science - Health Information Management