Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Legal Assistant / Case Manager
EMPIRE LAW GROUP
Las Vegas
07.2022 - Current
Manage day-to-day documentation for personal injury cases.
Maintain client medical bills and records with biweekly audits, by requesting all medical information.
Maintain client contact regarding case updates.
Organized medical providers' bills and records to maintain accurate accounting regarding insurance policy limits.
Assist with Med-Pay and UIM/UM claims.
Creates new client documentation such as Letters of Representation and Attorney Liens.
Pursue liability acceptance from the at fault party.
Seek video footage of accident.
Coordinated communication between clients, attorneys, and external parties.
Scheduled meetings and maintained calendars for multiple attorneys efficiently.
Answered phones promptly while providing courteous customer service.
Updated databases with new information received from attorneys or clients.
Legal Assistant
DENNETT WINSPEAR, LLP
Las Vegas
03.2022 - 06.2022
Strong work ethic, with experience in written discovery.
Assistant for two Attorneys managed the calendars by inputting the scheduling orders and the discovery deadlines.
Maintained client contact by updating the client with the case.
Formatted all pleadings, E-filing using the court e-filing systems.
Assisted with drafting and reviewing legal documents.
Created settlement and closing documents.
Administrative Assistant
US ACUTE CARE SOLUTIONS/SOUND PHYSICIANS
Las Vegas
10.2019 - 05.2022
Lead onboarding process for new hires and ensure new hires have badges/hospital access all training requirements with software access, scrubs ordered, I-9 completed, proper credentialing, and licensing.
Would request new research cases via the IRIS website and renew medical study cases.
Assist with downloading patient medical charts regarding quality control.
Organized medical records and documentation in compliance with regulations.
Supported administrative projects by preparing reports and presentations promptly.
Facilitated meetings by coordinating logistics and taking detailed minutes efficiently.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Business Operations Supervisor
GENERAL DYNAMICS MISSION SYSTEMS
San Jose
09.2004 - 02.2019
Daily I would support Executives, be the point of contact for Multi-Calendar Management, assist with travel arrangements, handle records administration, presentation development, scheduling process, along with problem solving.
Managed the customer service department and employees.
In charge of all office equipment leases and repairs.
Supervised daily operations across multiple departments to ensure efficiency.
Coordinated team schedules and resources to meet project deadlines.
Trained new staff on operational procedures and company policies.
Conducted regular meetings to discuss project updates and challenges.
Developed training materials for employee onboarding and skill development.
Monitored expenses against budget projections to ensure cost-effectiveness of operations.
Collaborated with senior management to develop long-term strategic objectives for business operations.