Sabrina Urbine

Facilitated meetings with chapter president and executive committee to enhance governance and decision-making.

• Guided officers in annual goal setting and strategic planning to align objectives with organizational mission.
• Educated members on national bylaws and risk management policies to ensure compliance.
• Monitored adherence to university Greek life guidelines and local laws to mitigate risks.
• Oversaw chapter standards board and accountability processes to uphold integrity.

Reviewed and approved social event plans alongside risk mitigation forms for safety compliance.

• Maintained communication with inter/national headquarters and campus advisors to support chapter initiatives.
• Assisted with officer transitions and leadership training to promote effective leadership.

• Maintained sanitary conditions throughout all facilities.
• Executed thorough deep cleaning of windows, enhancing visibility and aesthetics.
• Pressure washed exterior surfaces and sidewalks to elevate curb appeal.
• Performed grout cleaning in bathrooms and kitchens for improved hygiene.
• Dusting completed on chandeliers, recessed lighting, and ceiling trim to maintain ambiance.
• Polished 10 tables and 50 chairs, ensuring a pristine appearance.
• Swept, mopped, and polished floors, including moving furniture as needed.
• Sanitized appliances, countertops, cabinets, and door frames for comprehensive cleanliness.
• Wipe/Ceiling roof tiles using 12 ft ladder
• Glass doors x4
• Cleaned mirrors to ensure clarity and shine.
• Shudders x6 dusted and wiped down
• Appliances cleaned microwave/toaster oven etc.
• Counter tops
• Cabinets have to be wiped down and sanitized
• Dusting of scones
• Floors- mop and polish and grout
• Ceiling trim dusted
• Washed windows to improve visibility and aesthetics.
• Ceiling tile clean using 12 ft ladder
• Chandeliers
• Recess lighting area dusted and sanitized
• Dust piano thoroughly
• Vacuuming
• Sweep and mop+polish all areas (Moving furniture required)
• Leather chairs wiped clean and conditioned and polished
• Brass polishing x10
• Sweep mop and polish floors
• Baseboards
• Special cleaning treatment to KAO kite in middle tile
• Personalized Carpet vacuumed and cleaned
• Pressure wash the beach flooring with sanitizing agent including furniture
• Painting
• Pressure wash bathrooms
• Floors grout cleaning and sanitize
• Lighting 8 and frames x 14 dusted cleaned
• Mirrors
• Stationary boxes sanitized
• Shower curtains and rods cleaned and sanitized
• Stainless steel treatment on shower nozzles shower head and sink faucets
• Composites x50 dust and wiped clean
• Stone floors cleaned sanitize and polished grout
• Doors, door frames and walls wiped and sanitized
• Dust and clean blinds to remove allergens and improve appearance. and window seals
• Stair ways vacuumed shampooed and sanitize
• Windows windows seals and blinds x3
• Lighting, doors and frames wiped clean and sanitized
• Emergency lighting dusted
• Closets painted x 40
• Dressers wiped inside and out x50
• Bookcases wiped and sanitized
• Walls wiped and sanitized
• Bed mattresses and bed frames cleaned and sanitized
• Windows
• Blinds
• Baseboards
• Curtain rods cleaned and sanitized
• Cleaning closet wiped clean and sanitized
• Grout cleaning
• Floors mopped and polished
• Counters wiped clean and sanitized x2

• Pressure wash entire exterior including sidewalks out front and back.
• Restored cleanliness to grout surfaces
• Maintained cleanliness of baseboards, bathroom doors, and thoroughly cleaned grout during deep cleaning
• Clean all windows inside x5
• Deep cleaned and polished 50 chairs and 10 tables to ensure a spotless dining area
• Wipe/Ceiling roof tiles using 12 ft ladder
• Wipe down all picture frames, door frames and baseboards
• Maintained clarity of mirrors
• Shudders x6 dusted and wiped down
• All tables and chairs wiped and deep cleaned along with polishing
• Appliances cleaned microwave/toaster oven etc.
• Counter tops
• Cabinets have to be wiped down and sanitized
• Dusting of scones
• Cleaned, polished, and maintained floors, including mopping and grout cleaning to enhance overall hygiene
• Ceiling trim dusted
• Ensured transparency of windows
• Ceiling tile clean using 12 ft ladder
• Chandeliers
• Recess lighting area dusted and sanitized
• Dust piano thoroughly
• Vacuuming
• Sweep and mop+polish all areas (Moving furniture required)
• Leather chairs wiped clean and conditioned and polished
• Brass polishing x10
• Sweep mop and polish floors
• Baseboards
• Special cleaning treatment to KAO kite in middle tile
• Personalized Carpet vacuumed and cleaned
• Pressure wash the beach flooring with sanitizing agent including furniture
• Painting
• Pressure wash bathrooms
• Floors grout cleaning and sanitize
• Lighting 8 and frames x 14 dusted cleaned
• Mirrors
• Stationary boxes sanitized
• Shower curtains and rods cleaned and sanitized
• Stainless steel treatment on shower nozzles shower head and sink faucets
• Composites x50 dust and wiped clean
• Stone floors cleaned sanitize and polished grout
• Doors, door frames and walls wiped and sanitized
• Maintained cleanliness of window blinds and window seals
• Stair ways vacuumed shampooed and sanitize
• Windows windows seals and blinds x3
• Lighting, doors and frames wiped clean and sanitized
• Emergency lighting dusted
• Closets painted x 40
• Dressers wiped inside and out x50
• Bookcases wiped and sanitized
• Walls wiped and sanitized
• Bed mattresses and bed frames cleaned and sanitized
• Windows
• Blinds
• Floors cleaned mopped and polished
• Baseboards
• Curtain rods cleaned and sanitized
• Cleaning closet wiped clean and sanitized
• Grout cleaning
• Floors mopped and polished
• Counters wiped clean and sanitized x2

• Perform oral prophylaxis; remove plaque calculus deposits and stains to clean teeth and gums
• Apply cavity-preventative agents such as fluorides, pit and fissure sealants to teeth
• Provided patients with nutritional advice and self-care programs, enhancing their oral health outcomes.
• Administered alginate impressions for whitening trays, sports guards, and occlusal guards, ensuring precise fit and patient comfort.
• Prepared patients for exams by reviewing health history X-rays and explaining upcoming procedures
• Navigated a patient recall system to ensure continuous appropriate follow-up treatment for each patient
• Expert user of CEREC, DEXIS and OpenDental dental software
• Fabricated temporary crowns and bridges in a dental laboratory setting., Instrument Sterilization, Temporary Fillings, Operatory Preparation and model Casting and trimming.
• Assisted Oral extractions including bone grafts with post-operative instructions, along with Endodontics, invisalign, Dentures and partials.
• Thoroughly gathered and recorded medical and dental histories and vital signs of patients.
• Assisted Dentist at chair side providing the necessary instruments, patient suctions, anticipating needs
• Produced clear aligners for orthodontic treatment, improving patient alignment and comfort during procedures.

• Team player tasked with new patient data collection and exam; chair-side assisting
• Thoroughly gathered and recorded medical and dental histories and vital signs of patients.
• Prepared patients for exams by reviewing health history X-rays and explaining upcoming procedures
• Assisted dentist chair-side by preparing necessary instruments and managing patient suction, anticipating needs to facilitate smooth procedures.
• Perform oral prophylaxis; remove plaque calculus deposits and stains to clean teeth and gums
• Apply cavity-preventative agents such as fluorides, pit and fissure sealants to teeth
• Administered alginate impressions for whitening trays, sports guards, and occlusal guards, ensuring precise fit and comfort for patients.
• Fabricated temporary crowns and bridges for patients, Sterilized dental instruments to maintain hygiene standards, Temporary Fillings, Operatory Preparation and model Casting and trimming.
• Assisted Oral extractions including bone grafts with post-operative instructions, along with Endodontics, invisalign, Dentures and partials.
• Navigated a patient recall system to ensure continuous appropriate follow-up treatment for each patient
• Expert user of CEREC, DEXIS and OpenDental dental software
• Processed patient transactions for timely billing and followed up on past due accounts to enhance revenue recovery.
• Essential team member providing patients with nutritional advice and self-care programs for oral health
• Performed x-ray imaging to provide diagnostic information for dentist for dentist to determine treatment and comforting/easing patient

• Checked patients in and out, processing payments efficiently.
• Supported Optometrist and Ophthalmologist in daily operations.
• Prepared patient for surgery including basic options and doctor recommended treatment.
• Processed insurance claims and denials, ensuring accurate patient records.
• Provided Post and Pre OP directions as well as follow up appointments.
• Requested new and refill prescriptions from pharmacy
• Handled escalations during clinic hours, resolving issues to maintain workflow.
• Accepted incoming calls and handled voicemails
• Assisted Techs with required preparation and during procedures.

• Assisted customers in selecting security solutions tailored to their needs.
• Educated clients on product features and benefits of security systems.
• Delivered customer service by addressing inquiries and resolving issues efficiently.
• Collaborated with team members to achieve sales targets and improve service.
• Closed customer tickets and balanced cash drawer accurately.

• Surpassed expectations with over 1.00 positive action per hour, ranking as top producer across multiple teams.
• Dialed via predictive dialer to qualify potential customers, setting appointments with security professionals or directing inquiries to appropriate NSC representatives.
• Completed daily and weekly reports and conducted monthly market rate surveys for area executives to inform strategic decisions.

• Consistently met quota of 30 dials per hour, recognized as top producer in the team.
• Achieved over two positive customer interactions hourly, supporting overall team objectives.
• Manually dial numbers from several different marketing campaigns in order to speak with customers to set up an appointment or pass to the appropriate department.
• Assisted team leader with project coordination and facilitated peer training sessions.

• Developed and implemented dietary plans for patients with specific health needs.
• Collaborated with healthcare teams to ensure nutritional care aligns with treatment goals.
• Provided daily dietary meals tailored to patient needs.
• Educated patients on healthy eating habits and dietary restrictions during consultations.
• Improved patient satisfaction by addressing dietary concerns promptly.